SLED UCaaS & Critical Communications Account Manager

IT Management Corp. dba 101 VOICE; Santa Clara (CA); On-site; USD 100,000 - 170,000; Full time

Job summary

IT Management Corporation (ITMC) is seeking an Account Manager to grow the Northern California / Bay Area territory. You will sell both 101VOICE UCaaS and ITMC solutions to school districts, municipalities, public agencies, higher education, and healthcare organizations, with a high-touch, full-portfolio approach and regular in-person visits.

The role combines UCaaS, VoIP, hosted PBX, network infrastructure, and security solutions, requiring consultative selling, strong relationship-building

Qualifications

• 5+ years of telecom, UCaaS, or cloud communication sales experience.
• Experience selling to State, Local Government, Education, or Healthcare.
• Proven ability to generate and close net-new business and to grow existing accounts.
• Ability to manage a complex, consultative sales cycle (30–90+ days).
• Track record of meeting or exceeding quota.
• Able to work in-territory and conduct in-person visits.

Responsibilities

• Develop and execute a territory strategy for Northern California / Bay Area.
• Identify, qualify, and close new business and expansions within existing accounts.
• Build relationships with IT leaders, administrators, and decision-makers.
• Manage full sales cycle from prospecting through contract execution.
• Lead discovery, solution design discussions, and executive presentations.
• Maintain accurate CRM pipeline and forecasting.
• Navigate RFPs, purchasing cooperatives, and procurement frameworks (CMAS, SPURR, USCTPA).
• Collaborate with engineering, product, and leadership teams.
• Represent the company at industry events, conferences, and regional meetings.

Skills

Telecom UCaaS sales

Account-based selling

In-person visits

CRM pipeline management

Quota achievement

Job description

IT Management Corporation (ITMC) is seeking an Account Manager to grow the Northern California / Bay Area territory. You will sell both 101VOICE UCaaS and ITMC solutions to school districts, municipalities, public agencies, higher education, and healthcare organizations, with a high-touch, full-portfolio approach and regular in-person visits.

The role combines UCaaS, VoIP, hosted PBX, network infrastructure, and security solutions, requiring consultative selling, strong relationship-building