SLCT Food Runner - PT

DREAMWEAVER HOTELS INC - THEWIT; Chicago (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

theWit Hotel in Chicago’s Loop is seeking an energetic Food Runner to join our front-of-house team. You will deliver food promptly and accurately, ensuring guest satisfaction and seamless communication between the kitchen and service staff.

Responsibilities include verifying orders, describing menu items to guests, and assisting with maintaining cleanliness and station readiness in a high-volume setting.

Qualifications

• Restaurant or hospitality experience preferred but not required.
• Ability to stand and walk for extended periods and lift up to 30 pounds.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Deliver food orders from the kitchen to guests quickly, accurately, and according to restaurant standards.
• Verify food orders for accuracy, presentation, and completeness before leaving the kitchen.
• Communicate effectively with servers, kitchen staff, and management regarding guest needs and order modifications.
• Describe menu items and answer basic guest questions when delivering food.
• Assist in maintaining cleanliness and organization of dining areas, service stations, and expo areas.
• Support servers by refilling water, clearing plates, and assisting with guest requests as needed.
• Ensure all food is presented according to quality and presentation standards.
• Follow all food safety, sanitation, and health department guidelines.
• Maintain a positive, professional, and guest-focused attitude at all times.
• Assist with opening, closing, and side work duties as assigned.

Skills

Communication

Teamwork

Attention to detail

Stamina

Job description

State and Lake Chicago Tavern @ theWitState and Lake Chicago Tavern is located in the heart of downtown Chicago’s Loop and Theater District at the iconic intersection of State and Lake Streets. Surrounded by major hotels, corporate offices, shopping destinations, entertainment venues, and public transportation, the restaurant attracts a diverse mix of locals, tourists, business professionals, and theatergoers year-round. The fast-paced, high-traffic environment provides team members with experience in upscale hospitality, elevated American tavern dining, live entertainment service, and high-volume guest engagement in one of Chicago’s most vibrant neighborhoods.Position Overview– Food Runner:State & Lake Chicago Tavern, located within The Wit Hotel in the heart of downtown Chicago, is seeking an energetic, detail-oriented Food Runner to join our front-of-house team. The Food Runner plays a critical role in delivering exceptional guest experiences by ensuring food is delivered accurately, promptly, and professionally while supporting seamless communication between the kitchen and service staff.Responsibilities:Deliver food orders from the kitchen to guests quickly, accurately, and according to restaurant standards.Verify food orders for accuracy, presentation, and completeness before leaving the kitchen.Communicate effectively with servers, kitchen staff, and management regarding guest needs and order modifications.Describe menu items and answer basic guest questions when delivering food.Assist in maintaining cleanliness and organization of dining areas, service stations, and expo areas.Support servers by refilling water, clearing plates, and assisting with guest requests as needed.Ensure all food is presented according to quality and presentation standards.Follow all food safety, sanitation, and health department guidelines.Maintain a positive, professional, and guest-focused attitude at all times.Assist with opening, closing, and side work duties as assigned.Qualifications:Previous restaurant, hospitality, or food service experience preferred but not required.Ability to work in a fast-paced, high-volume environment.Strong communication and teamwork skills.Excellent attention to detail and organizational abilities.Ability to stand and walk for extended periods and lift up to 30 pounds.Flexible availability, including evenings, weekends, and holidays.Passion for hospitality and providing outstanding guest service.Working Conditions:Frequent standing, walking, bending, and reaching throughout shifts.Ability to carry food trays safely and efficiently.Ability to work in a busy restaurant environment with varying temperatures and noise levels.Fast-paced hospitality environment.Requires extended periods of standing and walking.May involve occasional lifting of items up to 25 lbs.Indoor work environment with frequent movement throughout the restaurantMust be able to lift and/or move up to 25 pounds.Compensation:$12.96 per hourBenefits:We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees. Our offerings include:Medical Plans: Choice of three plans to meet your healthcare needs.Dental Plans: Two options for dental coverage.Vision Insurance: Coverage for routine eye care and eyewear.Paid Time Off (PTO): To support work-life balance.Accident/Hospital Indemnity/Critical Illness plans (new for 2026).401(k) Retirement Plan: Plan for your future with employer contributions.Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.Voluntary Long-Term Disability (LTD): Additional protection for extended disability.Commuter Benefits: Save on transit and parking expenses.Pet Insurance: Options to support your furry family members.Hilton travel discounts and employee room rates worldwideCareer growth and training opportunitiesAccess to wellness programs and employee appreciation eventsPlease note that eligibility for certain benefits may vary depending on your employment status. Detailed information, including plan summaries and enrollment instructions, will be provided during onboarding or upon request. This summary complies with applicable state laws and is subject to change based on legislative updates or company policies.E-Verify Participation:theWit Hotel participates in the U.S. Department of Homeland Security E-Verify program to confirm the employment eligibility of all newly hired employees.Equal Employment Opportunity:theWit Hotel and ROOF on theWit are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other protected characteristic under applicable law.