PT ROOF Busser - theWit

DREAMWEAVER HOTELS INC - THEWIT; Chicago (IL); On-site; USD 35,818,000 - 44,083,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision insurance

PTO

Job summary

theWit is a premier downtown Chicago hotel dining venue. The Busser supports front-of-house operations by assisting servers, delivering food, and keeping dining areas polished to uphold elevated dining standards.

Candidates should have 1–3 years in a high-volume restaurant, possess TIPS/ServSafe certifications, and show fluent English communication. The role requires flexible evenings and weekend availability and physical stamina to lift up to 30 pounds.

Qualifications

• Minimum 1–3 years of experience in a high-volume restaurant or hospitality environment preferred.
• TIPS and ServSafe certifications required.
• Fluent English communication.
• Able to lift and carry up to 30 pounds.

Responsibilities

• Assist servers with food and beverage service in a professional, organized, and timely manner.
• Run food and carry trays safely and efficiently throughout the restaurant.
• Clear, clean, and reset tables according to restaurant standards.
• Provide water and beverage service while maintaining attentive table service.
• Maintain cleanliness, sanitation, and health code standards throughout the outlet.

Skills

Fluent English

Teamwork

Open availability

Work under pressure

Job description

Perched above downtown Chicago, ROOF on theWit is one of the city’s premier rooftop destinations, offering elevated cocktails, dynamic entertainment, stunning skyline views, and exceptional hospitality. As part of theWit Chicago, a Hilton Hotel, our team is committed to creating unforgettable guest experiences through attentive service, energy, and teamwork.We are seeking hospitality professionals who thrive in a fast-paced, high-energy environment and are passionate about delivering outstanding service with personality, professionalism, and style.Position OverviewThe Busser is responsible for supporting front-of-house operations by assisting servers, delivering food, maintaining dining areas, and ensuring guests receive attentive and seamless service. This position plays an important role in upholding the elevated dining standards and guest experience associated with the Roof @ theWit hotel.Key ResponsibilitiesAssist servers with food and beverage service in a professional, organized, and timely mannerRun food and carry trays safely and efficiently throughout the restaurantClear, clean, and reset tables according to restaurant standardsProvide water and beverage service while maintaining attentive table serviceComplete opening, closing, and side work duties as assignedMaintain cleanliness, sanitation, and health code standards throughout the outletSupport a collaborative “Whatever It Takes” team cultureDeliver exceptional guest service aligned with Four Diamond hospitality standardsCommunicate effectively with kitchen and front-of-house team members to ensure smooth operationsMaintain composure and professionalism in a high-volume restaurant environmentQualificationsMinimum of 1–3 years of experience in a high-volume restaurant or hospitality environment preferredTIPS and ServSafe certifications requiredFluent English communication skills with a professional and polished demeanorStrong organizational skills and attention to detailAbility to set and clear tables efficiently without breakageAbility to lift and carry up to 30 poundsTeam-oriented mindset with the ability to work efficiently under pressureMust maintain professional appearance and proper uniform standards at all timesFlexibility to work evenings, weekends, holidays, and varying shifts in a 24/7 hotel environmentMust be available on Fridays, Saturdays & SundaysRegular and reliable attendance requiredMust be 21 years of age or older.What We’re Looking ForPassion for hospitality and guest service excellencePositive attitude and strong work ethicIndividuals who are imaginative, inspired, and guest-focusedCommitment to teamwork and creating memorable dining experiencesAbility to adapt and thrive in an energetic downtown Chicago restaurant environmentMust have open availability on the following days: Thursday, Friday, Saturday, and Sunday.Compensation and Benefits$12.96 per hourWe offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees. Our offerings include:Medical Plans: Choice of three plans to meet your healthcare needs.Dental Plans: Two options for dental coverage.Vision Insurance: Coverage for routine eye care and eyewear.Paid Time Off (PTO): To support work-life balance.Accident/Hospital Indemnity/Critical Illness plans (new for 2026).401(k) Retirement Plan: Plan for your future with employer contributions.Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.Voluntary Long-Term Disability (LTD): Additional protection for extended disability.Commuter Benefits: Save on transit and parking expenses.Pet Insurance: Options to support your furry family members.Travel discounts and employee room rates worldwideCareer growth and training opportunitiesAccess to wellness programs and employee appreciation eventsPlease note that eligibility for certain benefits may vary depending on your employment status. Detailed information, including plan summaries and enrollment instructions, will be provided during onboarding or upon request. This summary complies with applicable state laws and is subject to change based on legislative updates or company policies.E-Verify Participation:theWit Hotel participates in the U.S. Department of Homeland Security E-Verify program to confirm the employment eligibility of all newly hired employees.Equal Employment Opportunity:theWit Hotel and ROOF on theWit are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other protected characteristic under applicable law.