Food Runner - Chicago

Swrg Inc; Chicago (IL); On-site; USD 26,000 - 36,000; Full time

Job summary

Swrg Inc is hiring a Food Runner to deliver meals accurately and promptly in a busy Chicago restaurant. You will check orders, ensure garnishes are correct, and coordinate with servers to serve multiple guests simultaneously.

The role requires excellent interpersonal and communication skills, ability to stand for long periods, and a pleasant, collaborative attitude. Prior restaurant experience is preferred.

Qualifications

• High school diploma required.
• Prior restaurant experience preferred.
• Ability to stand and perform tasks in a fast-paced setting.

Responsibilities

• Serve food orders to guests accurately and timely.
• Check orders for accuracy before serving.
• Deliver orders with correct garnishments and at the same time to multiple guests.
• Communicate guest needs to servers and bartenders.
• Assist guests with condiments and items as needed.
• Maintain a clean, organized station throughout shift.
• Be aware of allergies and inform the manager when necessary.

Skills

Customer service

Interpersonal skills

Communication skills

Education

High school diploma

Job description

GENERAL SUMMARY:The Food Runner is responsible for serving food orders as specified by guests in a friendly and courteous manner.DUTIES & RESPONSIBILITIES:Always presents self in courteous and professional manner to guests.Checks orders for accuracy prior to serving to ensure food items are as guests ordered (sides, extras, etc.).Delivers food orders with appropriate garnishments.Delivers food orders timely and, where multiple guests involved, at the same time.Communicates important information to guests (example: hot plate) and servers (example: guest seeking drink from bar).Responds to guests’ requests for condiments or other items.Continually clears away dishes and debris from stations.Has knowledge of table numbers and the physical layout of the restaurant to ensure prompt and proper service for guests.Brings guests’ inquiries regarding food allergies to the Manager’s attention immediately.Ensures station is suitable for serving and meets company standards.High school diplomaPrior experience preferredOpen availability to work day and evening shifts, as well as weekends and holidaysMust be pleasant, cooperative and take direction well with excellent interpersonal and communication skills.Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.Must be able to perform under pressure in a high-volume restaurant setting.Must be able to interact verbally and listen attentively to guests, co-workers, and supervisors.Restaurant SettingMust be able to stand and exert fast-paced mobility for entire shift.Must have a good sense of balance, be able to lift, bend, kneel, stoop, squat, push and pull.Must be able to frequently lift food, and other items weighing up to 50 pounds.Position involves repetitive hand and wrist motion.BENEFITS:Medical, Dental, and Vision Insurance401(k) with Company MatchPaid Time OffCareer Growth OpportunitiesSmith & Wollensky participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows companies to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.