Food Runner - Chicago

SWRG; Chicago (IL); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Time Off

Career Growth Opportunities

Job summary

Smith & Wollensky in Chicago, IL is seeking a Food Runner to serve orders quickly and courteously, ensuring accuracy and proper garnishing. The role requires standing throughout shifts and coordinating with servers to deliver meals promptly.

Ideal candidates have a high school diploma and availability for day/evening shifts, weekends, and holidays. The restaurant offers benefits such as health coverage and retirement plans.

Qualifications

• High school diploma is required.
• Prior experience preferred in food service or hospitality.
• Open availability for day and evening shifts, weekends and holidays.
• Must be pleasant, cooperative and able to take direction with strong interpersonal and communication skills.
• Exhibits good manners, personal hygiene, positive attitude and promptness.
• Ability to work under pressure in a high-volume restaurant.
• Ability to interact verbally and listen attentively to guests, coworkers and supervisors.

Responsibilities

• Always present yourself courteous and professional to guests.
• Check orders for accuracy before serving.
• Deliver food orders with appropriate garnishments.
• Deliver orders timely and in sync with guests and servers.
• Communicate important information to guests and staff (e.g., hot plates, drinks).
• Respond to guests’ requests for condiments or items.
• Clear dishes and debris from stations.
• Know table numbers and restaurant layout for prompt service.
• Report food allergy inquiries to the Manager immediately.
• Ensure station is clean and compliant with standards.

Skills

Interpersonal skills

Communication

Availability

Work under pressure

Teamwork

Professional appearance

Education

High school diploma

Job description

Job Details

• Job Location: SW Chicago - Chicago, IL 60654
• Salary Range: $25.00 - $40.00 Hourly
• Travel Percentage: None
• Job Category: Restaurant - Food Service

GENERAL SUMMARY:

The Food Runner is responsible for serving food orders as specified by guests in a friendly and courteous manner.

Duties & Responsibilities

• Always presents self in courteous and professional manner to guests.
• Checks orders for accuracy prior to serving to ensure food items are as guests ordered (sides, extras, etc.).
• Delivers food orders with appropriate garnishments.
• Delivers food orders timely and, where multiple guests involved, at the same time.
• Communicates important information to guests (example: hot plate) and servers (example: guest seeking drink from bar).
• Responds to guests’ requests for condiments or other items.
• Continually clears away dishes and debris from stations.
• Has knowledge of table numbers and the physical layout of the restaurant to ensure prompt and proper service for guests.
• Brings guests’ inquiries regarding food allergies to the Manager’s attention immediately.
• Ensures station is suitable for serving and meets company standards.

Qualifications

• High school diploma
• Prior experience preferred
• Open availability to work day and evening shifts, as well as weekends and holidays
• Must be pleasant, cooperative and take direction well with excellent interpersonal and communication skills.
• Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
• Must be able to perform under pressure in a high-volume restaurant setting.
• Must be able to interact verbally and listen attentively to guests, co-workers, and supervisors.

Restaurant Setting

• Must be able to stand and exert fast-paced mobility for entire shift.
• Must have a good sense of balance, be able to lift, bend, kneel, stoop, squat, push and pull.
• Must be able to frequently lift food, and other items weighing up to 50 pounds.
• Position involves repetitive hand and wrist motion.

BENEFITS

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Career Growth Opportunities

Smith & Wollensky participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows companies to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.