Slack AI Strategy Architect

Slack; San Francisco (CA); On-site; USD 197,000 - 286,000; Full time

Job summary

Salesforce is seeking a Slack AI Solution Strategist to drive customerZero engagements, design and prototype AI-enabled Slack solutions, and translate insights into reusable playbooks. You will partner with Salesforce leaders to identify high-value use cases and demonstrate business value through working proofs.

You will work hands-on from discovery to validation, collaborating with Product & Engineering to inform future capabilities. Occasional travel (~25%) is required.

Qualifications

• 5-7 years of experience in Solutions Engineering, technical consulting or similar customer-facing delivery roles.
• Experience leading discovery, solution design, transformation or advisory engagements with senior stakeholders.
• Strong working knowledge of Slack, its workflows, integrations, security, and AI capabilities.
• Familiarity with Salesforce and Tableau and how enterprise teams use these platforms.

Responsibilities

• Lead engagements from business and technical discovery through solution design and enablement.
• Configure Slack solutions using workflows and AI features; plan future integrations.
• Design Slack-first solutions connecting AI across enterprise tools to leverage data and context.
• Build trusted relationships with senior stakeholders and communicate outcomes in business terms.
• Create prompts, demonstrations, and usage guidance to validate proofs before handoff.
• Capture learning into reusable patterns and playbooks for leaders and customers.
• Map workflows, data sources, integrations, and permissions to diagnose issues preventing success.
• Demonstrate value through storytelling and working proofs that show technical feasibility and business impact.
• Collaborate with Product and Engineering to inform direction and future capabilities.
• Travel ~25% to work alongside internal leaders and customers.

Skills

Solutions Engineering

Technical consulting

Executive presence

APIs & integrations

Enterprise SaaS

AI & agentic tech

Discovery & design

Tools

Slack

Salesforce

Tableau

SQL

APIs

MCP

Job description

Salesforce is seeking a Slack AI Solution Strategist to drive customerZero engagements, design and prototype AI-enabled Slack solutions, and translate insights into reusable playbooks. You will partner with Salesforce leaders to identify high-value use cases and demonstrate business value through working proofs.

You will work hands-on from discovery to validation, collaborating with Product & Engineering to inform future capabilities. Occasional travel (~25%) is required.