Slack AI Strategy Architect

Slack; Atlanta (GA); On-site; USD 197,000 - 260,000; Full time

Benefits offered by this job

Accommodations available

Competitive benefits package

Job summary

Salesforce is seeking a technically grounded Slack AI Solution Strategist to lead focused engagements from discovery through solution design and validation. You will work with Salesforce leaders and customer teams to demonstrate feasible AI-powered Slack solutions that deliver measurable business value.

You will partner with Product and Engineering to turn learnings into reusable playbooks and patterns, and you will travel ~25% to collaborate with internal leaders and customers.

Qualifications

• 5-7 years in Solutions Engineering, technical consulting, or a similar client-facing delivery role.
• Experience leading discovery, solution design, transformations, or advisory engagements with senior stakeholders.
• Strong working knowledge of Slack, its workflows, integrations, administration, security, and AI capabilities.
• Familiarity with Salesforce and Tableau and how enterprise teams use these platforms.

Responsibilities

• Targeted Engagement Ownership: lead engagements from discovery through solution design and handoff.
• Slack Solution Configuration: leverage Slack capabilities and AI features to bring solutions to life.
• Connected Systems Design: design Slack-first solutions connecting AI across enterprise tools.
• Executive and Stakeholder Advisory: build trusted relationships with senior stakeholders and communicate outcomes.
• Targeted Activation and Enablement: create prompts and usage guidance for proofs.
• Product and Engineering Feedback Loop: capture high-value use cases and synthesize patterns.
• Technical Discovery and Diagnosis: map workflows, data sources, and dependencies.
• Value Demonstration and Storytelling: convey vision and potential business value.
• Strategic Use Case Workshops: partner on use case workshops across accounts.
• Playbook Development: turn learnings into reusable patterns and playbooks.

Skills

Storytelling

Designer

Technically grounded

Strategic builder

Product-minded

Iterative

Metacognitive

Collaborative

Tools

Slack

Salesforce

Tableau

APIs

SQL

Data security

Job description

Salesforce is seeking a technically grounded Slack AI Solution Strategist to lead focused engagements from discovery through solution design and validation. You will work with Salesforce leaders and customer teams to demonstrate feasible AI-powered Slack solutions that deliver measurable business value.

You will partner with Product and Engineering to turn learnings into reusable playbooks and patterns, and you will travel ~25% to collaborate with internal leaders and customers.