Slack AI Strategy Architect

Slack; Seattle (WA); On-site; USD 150,000 - 190,000; Full time

Job summary

Slack is seeking a technically grounded Slack AI Solution Strategist to drive Customer Zero engagements. You will partner with Salesforce leaders to design and validate Slack-first AI solutions, from discovery through prototyping and storytelling.

You will work hands-on with discovery, design, configuration, and validation, turning insights into reusable playbooks while collaborating with Product and Engineering to close gaps and demonstrate business value.

Qualifications

• 5–7 years of experience in Solutions Engineering, technical consulting, or similar customer-facing roles.
• Experience leading discovery, solution design, or advisory engagements with senior stakeholders.
• Strong working knowledge of Slack, its workflows, integrations, and AI features.
• Familiarity with Salesforce and Tableau and enterprise data workflows.
• Understanding of applied AI, agentic systems, prompting, grounding, and tool use.
• Experience with APIs, integration patterns, identity and security considerations.
• Clear communication of technical concepts and tradeoffs to senior leaders.
• Willingness to travel roughly 25% of the time.

Responsibilities

• Lead targeted engagements from discovery through solution design and validation.
• Configure Slack-based solutions using Slack capabilities, AI features, and connectors.
• Design Slack-first solutions across enterprise tools to leverage data and context.
• Build trusted relationships with senior stakeholders and communicate business outcomes.
• Create prompts, skills, and guidance to validate proofs and enable limited activation.
• Capture high-value use cases and feedback to inform product direction.

Skills

Discovery engagements

Slack knowledge

Salesforce familiarity

Tableau familiarity

AI basics

APIs/ Integrations

Executive communication

Travel readiness

Tools

Slack

Salesforce

Tableau

SQL

Job description

Slack is seeking a technically grounded Slack AI Solution Strategist to drive Customer Zero engagements. You will partner with Salesforce leaders to design and validate Slack-first AI solutions, from discovery through prototyping and storytelling.

You will work hands-on with discovery, design, configuration, and validation, turning insights into reusable playbooks while collaborating with Product and Engineering to close gaps and demonstrate business value.