Technical Architect - Slack & Salesforce Integrations

Salesforce; Colorado; On-site; USD 149,000 - 224,000; Full time

Job summary

Salesforce is seeking a hands-on Technical Architect to lead Enterprise engagements across Slack and Salesforce. You will own the architecture and hands-on build, designing integrations between Slack and Salesforce clouds, third-party systems, and internal tooling to deliver scalable, secure solutions.

You’ll work with Delivery Managers and customer tech teams, producing artifacts, guiding trade-offs, and enabling post-launch adoption while advancing AI-enabled capabilities across the stack.

Qualifications

• 8-10+ years of technical architecture, integration engineering, or hands-on technical consulting experience.
• Hands-on experience building integrations and custom solutions on collaboration, workflow, or CRM platforms.
• Strong working knowledge of Slack (Workflow Builder, admin APIs, Slack AI, Slackbot/custom apps) and Salesforce core clouds (Sales Cloud, Service Cloud) and/or Agentforce.
• Hands-on experience with API-based architecture and integration patterns (REST, webhooks, event streams, middleware such as MuleSoft).
• Solid coding/scripting ability (e.g., JavaScript/Node, Apex, Python) to build, test, and troubleshoot integrations and custom configurations.
• Strong analytical and problem-solving skills, with the ability to work through ambiguity and technical trade-offs to land on a scalable solution.
• Excellent communication skills for translating technical decisions to both customer technical stakeholders and delivery teams.
• A collaborative mindset — comfortable partnering with Delivery Managers, Solution Designers, and customers to reach a shared technical solution.
• Working knowledge of (or ability to quickly ramp on) the Salesforce Delivery Methodology.

Responsibilities

• Own the technical architecture and hands-on build for Enterprise customer engagements, translating validated solution designs into working implementations.
• Design and build integrations between Slack and Salesforce products (Sales Cloud, Service Cloud, Agentforce, Data Cloud) and third-party systems, using APIs, webhooks, and middleware platforms.
• Configure and extend Slack capabilities to meet customer requirements, favoring the simplest viable technical path.
• Partner with Solution Designers, Delivery Managers, and customer technical stakeholders to validate feasibility, scope technical effort, and identify risks early.
• Produce and maintain technical artifacts — architecture diagrams, integration specs, configuration and deployment documentation.
• Lead technical workshops and deep-dives with customer engineering and admin teams, troubleshooting issues and guiding trade-off decisions.
• Ensure solutions follow security, governance, and scalability best practices across Slack and Salesforce platforms.
• Support post-launch technical adoption, including admin enablement, troubleshooting, and platform health checks.
• Continuously improve delivery practices by building reusable technical patterns, accelerators, and AI-native tooling.

Skills

Slack API

Slack AI

Slack Workflows

Apex

Python

JavaScript/Node

System integration

Analytical thinking

Communication

Tools

MuleSoft

REST APIs

Webhooks

Job description

Salesforce is seeking a hands-on Technical Architect to lead Enterprise engagements across Slack and Salesforce. You will own the architecture and hands-on build, designing integrations between Slack and Salesforce clouds, third-party systems, and internal tooling to deliver scalable, secure solutions.

You’ll work with Delivery Managers and customer tech teams, producing artifacts, guiding trade-offs, and enabling post-launch adoption while advancing AI-enabled capabilities across the stack.