Skip Tracer – Auto Finance Investigator

Paycom - ATS; Arlington (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Access to onsite gym

Job summary

MEI Auto Finance Inc. in Arlington, TX seeks a detail-oriented Skip Tracer to locate customers with delinquent auto loans using investigative tools and public records. You will support vehicle recovery efforts while maintaining accuracy and compliance.

The role requires 2+ years of backend skip tracing experience, strong analytical skills, and FDCPA knowledge. You will collaborate with repossession agents and internal teams to meet daily goals.

Qualifications

• Minimum 2 years of backend skip tracing collections experience.
• Ability to work in a fast-paced environment.
• Proficient knowledge of FDCPA.
• Strong written and verbal communication skills.
• Detail-oriented with analytical problem-solving.
• Able to multitask and work independently under pressure.
• Team-oriented and goal-driven.
• Strong organizational skills.
• Meets daily, weekly, and monthly goals.

Responsibilities

• Investigate and locate customers who have defaulted on their auto loans (91+ days delinquent).
• Utilize various skip tracing tools, databases, social media, and public records to gather accurate and actionable information.
• Maintain regular communication with third-party repossession agents, providing real-time updates on leads, addresses, and vehicle locations.
• Document all skip tracing efforts, findings, and updates in the collections management system with accuracy and timeliness.
• Collaborate with internal collections staff to align skip tracing strategies with overall recovery efforts.
• Monitor accounts in the skip queue and recommend next actions based on trace results and risk evaluation.
• Adhere to all federal and state compliance requirements, including FDCPA and company policies.

Skills

Skip tracing

FDCPA knowledge

Attention to detail

Analytical skills

Communication

Multitasking

Independence

Goal oriented

Team player

Job description

MEI Auto Finance Inc. in Arlington, TX seeks a detail-oriented Skip Tracer to locate customers with delinquent auto loans using investigative tools and public records. You will support vehicle recovery efforts while maintaining accuracy and compliance.

The role requires 2+ years of backend skip tracing experience, strong analytical skills, and FDCPA knowledge. You will collaborate with repossession agents and internal teams to meet daily goals.