Auto Skip Tracer

Paycom - ATS; Arlington (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Access to onsite gym

Job summary

MEI Auto Finance Inc. in Arlington, TX seeks a detail-oriented Skip Tracer to locate customers with delinquent auto loans using investigative tools and public records. You will support vehicle recovery efforts while maintaining accuracy and compliance.

The role requires 2+ years of backend skip tracing experience, strong analytical skills, and FDCPA knowledge. You will collaborate with repossession agents and internal teams to meet daily goals.

Qualifications

• Minimum 2 years of backend skip tracing collections experience.
• Ability to work in a fast-paced environment.
• Proficient knowledge of FDCPA.
• Strong written and verbal communication skills.
• Detail-oriented with analytical problem-solving.
• Able to multitask and work independently under pressure.
• Team-oriented and goal-driven.
• Strong organizational skills.
• Meets daily, weekly, and monthly goals.

Responsibilities

• Investigate and locate customers who have defaulted on their auto loans (91+ days delinquent).
• Utilize various skip tracing tools, databases, social media, and public records to gather accurate and actionable information.
• Maintain regular communication with third-party repossession agents, providing real-time updates on leads, addresses, and vehicle locations.
• Document all skip tracing efforts, findings, and updates in the collections management system with accuracy and timeliness.
• Collaborate with internal collections staff to align skip tracing strategies with overall recovery efforts.
• Monitor accounts in the skip queue and recommend next actions based on trace results and risk evaluation.
• Adhere to all federal and state compliance requirements, including FDCPA and company policies.

Skills

Skip tracing

FDCPA knowledge

Attention to detail

Analytical skills

Communication

Multitasking

Independence

Goal oriented

Team player

Job description

Job Details

Job Location: MEI Auto Finance Inc. - Arlington, TX 76006, Skip Tracer

Location: Arlington, Tx

Schedule: Monday – Friday, Every other Saturday

Compensation

• $20 per hour

Benefits

• Medical, Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401(k) with Company Match
• Paid Holidays

Perks

• Access to a fully equipped onsite gym at our Arlington Corporate Office.

About MEI Group

MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive, finance, technology, insurance, and real estate. We operate 8 Buy Here Pay Here dealerships and MEI Auto Finance, selling more than 6,500 vehicles annually while providing customers with an integrated vehicle purchasing and financing experience. With more than 300 employees, we are committed to delivering exceptional customer service while investing in the growth and success of our team members.

Position Overview

MEI Auto Finance is seeking a detailed-oriented and results-driven Skip Tracer to join the team. This role is responsible for locating customers with delinquent auto loans through investigative research skip tracing tools, and various data sources to support vehicle recovery efforts. The ideal candidate has prior backend collections experience, strong analytical and problem-solving skills, and the ability to thrive in a fast-paced environment while maintaining accuracy, compliance, and productivity.

What You’ll Do

• Investigate and locate customers who have defaulted on their auto loans (91+ days delinquent).
• Utilize various skip tracing tools, databases, social media, and public records to gather accurate and actionable information.
• Maintain regular communication with third-party repossession agents, providing real-time updates on leads, addresses, and vehicle locations.
• Document all skip tracing efforts, findings, and updates in the collections management system with accuracy and timeliness.
• Collaborate with internal collections staff to align skip tracing strategies with overall recovery efforts.
• Monitor accounts in the skip queue and recommend next actions based on trace results and risk evaluation.
• Adhere to all federal and state compliance requirements, including FDCPA and company policies.

What We’re Looking For

• Minimum 2 years of prior backend skip tracing collections experience is a requirement for this position.
• Team oriented.
• Ability to thrive and work in a fast-paced environment.
• Goal oriented.
• Proficient knowledge of FDCPA.
• Excellent verbal and written communication skills.
• Excellent interpersonal and organization skills.
• Detail-oriented with strong problem-solving and analytical skills.
• Strong ability to multitask and work independently under high pressure.
• Must meet daily, weekly, and monthly individual/departmental goals.