Skip Trace Investigator – Repossession Specialist

Hankey Group External; Las Vegas (NV); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Life Insurance & disability plans

401K matching

Employee Stock Ownership Program

Wellness programs

Paid vacations

Paid sick days

Paid holidays

Job summary

Hankey Group External seeks a Skip Trace Agent in Las Vegas, NV for an on-site role. You will locate delinquent borrowers and collateral using skip tracing tools and public records, maintaining detailed case files and coordinating with recovery teams.

The ideal candidate has 1–2 years’ skip tracing/collections experience, strong research and communication skills, and knowledge of FDCPA and FCRA. This position offers standard benefits and potential flexible scheduling.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• 1–2 years of skip tracing, collections, repossession, or related field.
• Proficient with skip tracing tools (e.g., TLOxp, LexisNexis, Clear, IDI CORE).
• Strong computer and internet research skills.
• Knowledge of FDCPA, FCRA, and repossession laws.
• Excellent written and verbal communication skills.
• Strong analytical, problem-solving, and investigative skills.
• Ability to manage multiple accounts and meet deadlines in a fast-paced environment.
• High level of integrity, discretion, and professionalism.

Responsibilities

• Use skip tracing databases, public records, and investigative tools to locate individuals and/or collateral.
• Verify and analyze information to confirm accuracy of addresses, employment, relatives, and associates.
• Maintain accurate, detailed case files with all efforts, contacts, and findings.
• Communicate findings with repossession agents and coordinate recovery efforts.
• Work closely with internal departments to support recovery and minimize losses.
• Follow all applicable laws and regulations, including FDCPA, GLBA, FCRA, and privacy guidelines.
• Perform outbound calls and emails to references, employers, and known contacts when appropriate and compliant.
• Identify patterns or trends that may indicate location strategies for hard-to-find accounts.
• Maintain productivity, compliance, and quality metrics as defined by department standards.
• Assist in updating and maintaining skip tracing software tools and lead sources.

Skills

Skip tracing proficiency

Research skills

Written & verbal communication

Analytical thinking

Time management

Integrity & professionalism

Education

Associate or bachelor’s degree preferred

Tools

TLOxp

LexisNexis

Clear

IDI CORE

Job description

Hankey Group External seeks a Skip Trace Agent in Las Vegas, NV for an on-site role. You will locate delinquent borrowers and collateral using skip tracing tools and public records, maintaining detailed case files and coordinating with recovery teams.

The ideal candidate has 1–2 years’ skip tracing/collections experience, strong research and communication skills, and knowledge of FDCPA and FCRA. This position offers standard benefits and potential flexible scheduling.