Skincare Studio Manager - Lead, Grow & Delight Guests

FACE FOUNDRIÉ®️

Westfield (IN)

On-site

USD 65,000 - 90,000

Full time

8 days ago
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Job summary

FACE FOUNDRIÉ is a fast-growing facial bar focused on affordable, accessible skincare in a modern, inclusive environment. We are seeking a Store Manager who will lead daily operations, coach a high-performing team, drive financial performance, and deliver an exceptional guest experience.

You thrive in a fast-paced setting, uphold brand standards, and guide staff through recruitment, training, and performance management.

Qualifications

  • Active Esthetician License required.
  • Previous salon, spa, or beauty management experience preferred.
  • Minimum of 1 year of management or leadership experience preferred.

Responsibilities

  • Deliver exceptional customer service while upholding FACE FOUNDRIÉ brand standards.
  • Drive store performance by meeting or exceeding key business metrics including service revenue, average ticket, client count, rebooking percentage, and retail sales.
  • Identify opportunities for business growth through staffing, scheduling, coaching, and operational improvements.
  • Oversee all aspects of team management including recruitment, onboarding, training, performance management, and employee development.
  • Ensure compliance with all company policies, safety procedures, sanitation standards, and legal requirements.
  • Conduct regular performance reviews and provide consistent coaching and feedback.
  • Create and maintain team schedules to ensure proper coverage and operational efficiency.
  • Oversee inventory management and maintain appropriate product and supply levels.
  • Assist in forecasting sales goals, growth opportunities, and operational planning.
  • Partner with the store owner to develop and manage the store budget.
  • Monitor financial performance and analyze reports to identify opportunities for revenue growth and expense management.
  • Implement strategies to achieve profitability, sales goals, and operational success.
  • Deliver high-quality services and an exceptional guest experience.
  • Address guest concerns professionally and resolve issues promptly.
  • Foster a positive, welcoming, and team-oriented environment for guests and staff.
  • Lead by example through professionalism, productivity, and service excellence.
  • Coach, mentor, and develop team members to support growth.
  • Identify professional development opportunities and support career progression.
  • Ensure attendance and participation in trainings and product education.
  • Collaborate on marketing initiatives to drive client acquisition and retention.

Skills

Leadership
Communication
Organization

Education

Active Esthetician License

Job description

FACE FOUNDRIÉ is a fast-growing facial bar focused on affordable, accessible skincare in a modern, inclusive environment. We are seeking a Store Manager who will lead daily operations, coach a high-performing team, drive financial performance, and deliver an exceptional guest experience.

You thrive in a fast-paced setting, uphold brand standards, and guide staff through recruitment, training, and performance management.

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