Skilled Nursing Facility Receptionist

Cantex; Groves (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401k with match

Medical, Dental, Vision & Supplemental

Vacation, Sick, Personal Holidays

Short-Term Disability

Life Insurance

Tuition & CEU Reimbursement

Rewards & Recognition Program

Job summary

Cantex is seeking a friendly receptionist to support the Administrator with front desk operations, clerical tasks, data entry, and resident/customer service within a healthcare environment.

The role involves handling multi-line calls, greeting visitors, and maintaining filing systems while ensuring confidentiality and professional conduct at all times.

Qualifications

• High school diploma required.
• Typing speed of 40 WPM or faster.
• Strong verbal and written communication skills.
• Experience with Kronos or similar workforce management systems.

Responsibilities

• Answer multi-line telephone systems, route calls, and relay messages.
• Greet visitors and direct them to the appropriate department.
• Provide courteous front desk service and support for residents and staff.
• Prepare and edit correspondence for Administrators and leaders.

Skills

Typing 40 WPM

Effective communication

Customer service

English proficiency

Education

High school diploma

Tools

Kronos

Job description

Overview

The overall purpose of the Receptionist position is to provide secretarial, clerical, administrative, and front office support to the Administrator. This position may provide receptionist services, customer service, office support, data entry, clerical assistance, and administrative support for business and administrative departments. The Receptionist serves as the first point of contact for visitors, residents, family members, vendors, and callers while supporting daily healthcare facility operations in a professional and courteous manner.

Responsibilities

• Maintain a professional appearance and conduct at all times.
• Answer multi-line telephone systems, route calls, and receive and deliver telephone messages.
• Greet visitors, residents, family members, vendors, and guests and direct them to the appropriate department or individual.
• Provide exceptional customer service and create a welcoming front desk experience for all visitors.
• Serve as the primary reception and communication resource for incoming calls and facility inquiries.
• May pull daily hours from the Kronos system and report labor information to the corporate office.
• Prepare, type, edit, and distribute correspondence for the Administrator and department leaders.
• Establish, organize, and maintain effective filing systems, records management processes, and administrative documentation.
• Compile and prepare reports, meeting agendas, schedules, spreadsheets, and related administrative documents as appropriate.
• Maintain office supply inventories and assist with supply ordering in accordance with Facility budget guidelines.
• May process, copy, track, and submit invoices for payment to the Home Office.
• May sort, distribute, and process incoming and outgoing mail.
• May assist with employee onboarding documentation, personnel paperwork, and maintenance of employee personnel files.
• Support daily office operations, administrative workflows, document management, and communication processes.
• Maintain confidentiality of resident, patient, employee, and facility information in accordance with company policies.
• Has reviewed Cantex Continuing Care Network's Clinical Policies and Procedures for Abuse Prevention and understands the employee’s responsibility to enforce them.
• Complete other duties and tasks as assigned by the Administrator, Regional Management, or Corporate Management.
• Attend weekly in-services, understand, and comply with Patient Care Management Systems.
• Responsible for assuring patient and resident safety.
• Perform other duties and tasks as assigned.

Qualifications

• High school diploma required.
• Typing skills of 40 WPM or greater required.
• Working knowledge of common office equipment, including calculators, copiers, facsimile machines, telephones, printers, scanners, and other office equipment required.
• Computer proficiency required, including experience with Kronos or similar workforce management systems.
• Effective verbal communication, written communication, customer service, and interpersonal skills required.
• Experience in healthcare administration, front desk operations, office support, receptionist duties, customer service, or clerical support preferred.
• Ability to read, write, and speak the English language.

Benefits

• Competitive Wages
• 401k with match
• Medical, Dental, Vision & Supplemental Insurance
• Vacation, Sick, Personal Holiday & Paid Holidays
• Short-Term Disability
• Life Insurance
• Tuition & CEU Reimbursement
• Rewards & Recognition Program

EEO

We are an Equal Opportunity Employer. We offer an excellent benefit plan to include 401(k) with match, CEU reimbursement, vacation, sick time, holidays, medical, dental, and supplemental insurance plans, as well as a highly competitive compensation package.