Skilled Nursing AR Office Manager | Billing & Collections Lead

Regency at Whitmore Lake; Whitmore Lake (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Life Insurance

401K with matching funds

Health insurance

AFLAC

Tuition Reimbursement

SPOTLIGHT program

Job summary

Regency at Whitmore Lake is seeking a Business Office Manager to oversee daily office functions, assist guests and families with billing and insurance questions, and manage the facility's accounts receivable. This role emphasizes accuracy, compliance, and compassionate service within a skilled nursing setting.

The ideal candidate will have experience in A/R for long-term care, strong communication skills, and the ability to collaborate with an experienced team.

Qualifications

• Minimum high school diploma or equivalent; some college or technical training preferred.
• Minimum 3 years experience in A/R capacity in the long term care setting is preferred.

Responsibilities

• Managing the facility accounts receivable system.
• Record daily collections of cash receipts and deposit to appropriate accounts.
• Establish and maintain communication with patients, family members responsible for payment for patient care services.
• Generate timely billing of all payer classes for claims generated by the facility.
• Review the Medicare, Managed Care, Medicare Advantage and Medicaid UB, CHAMPS, WebDenis
• Record deposits and withdrawals in Resident Trust.
• Close Resident Trust accounts timely and complete bank reconciliation monthly.
• Process Medicaid applications

Skills

Accounts receivable

Billing systems

Communication

Education

High school diploma or equivalent

Some college or technical training

Tools

PCC

Job description

Regency at Whitmore Lake is seeking a Business Office Manager to oversee daily office functions, assist guests and families with billing and insurance questions, and manage the facility's accounts receivable. This role emphasizes accuracy, compliance, and compassionate service within a skilled nursing setting.

The ideal candidate will have experience in A/R for long-term care, strong communication skills, and the ability to collaborate with an experienced team.