Business Office Manager - Skilled Nursing Billing

RegalCare at Greenfield; Medford (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Job summary

RegalCare at Courtyard is seeking an experienced Business Office Manager to oversee daily financial operations in a skilled nursing setting. The role focuses on billing, collections, AR, and resident funds, ensuring compliant processes and excellent resident service.

Ideal candidates have prior SNF experience, familiarity with Medicare/Medicaid, and strong organizational skills. Join a team dedicated to accurate records and compassionate care in a regulated environment.

Qualifications

• Experience in a skilled nursing facility preferred.
• Knowledge of skilled nursing billing and reimbursement.
• Familiarity with Medicare, Medicaid/MassHealth, Managed Care, and Private-Pay.
• Experience with resident trust accounts and collection processes.
• Strong organizational and time-management skills.
• Excellent communication and customer-service skills.
• Ability to manage multiple priorities and meet deadlines.
• High level of accuracy and integrity.
• PointClickCare experience preferred.

Responsibilities

• Oversee day-to-day Business Office operations.
• Manage MASS Health Applications, collections, and accounts receivable.
• Manage resident trust accounts and required documentation (RFMS).
• Monitor outstanding balances and follow up on collections.
• Maintain compliance with applicable state and federal requirements.
• Work closely with residents, families, responsible parties, and outside agencies.
• Collaborate with facility leadership and interdisciplinary departments.
• Support census and financial goals.
• Maintain confidentiality and accuracy of resident and financial information.
• Provide excellent customer service while handling sensitive financial matters.

Skills

Business Office Management

Healthcare Billing

Medicare/Medicaid Knowledge

Resident Trust Accounts

Communication Skills

Tools

PointClickCare

Job description

RegalCare at Courtyard is seeking an experienced Business Office Manager to oversee daily financial operations in a skilled nursing setting. The role focuses on billing, collections, AR, and resident funds, ensuring compliant processes and excellent resident service.

Ideal candidates have prior SNF experience, familiarity with Medicare/Medicaid, and strong organizational skills. Join a team dedicated to accurate records and compassionate care in a regulated environment.