Skier Services Support Agent - Winter 2026 - 27

Deer Valley Resort Company; Park City (UT); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Seasonal ski perks

Free staff skiing/discounts

Subsidized meals

Subsidized housing options

Staff discounts at Park City shops

Healthcare options

401k with company match

Job summary

Deer Valley Resort in Park City, Utah, seeks a Skier Services Support Agent for seasonal, part-time work outdoors. You will verify student enrollment, create groups via handheld devices, and coordinate scheduling for ski school operations.

Responsibilities include using the Flaik app, assisting instructors, and keeping Snow Park Lodge/Plaza tidy. Must be 18+, available 7 days, 5 days per week, 4–8 hours daily, with a $20/hour pay rate and seasonal benefits.

Qualifications

• Must be at least 18 years old.
• Willing to work outdoors in all weather conditions.
• Excellent guest service and communication skills.
• Availability 7 days a week; 5 days, 4–8 hours per day.
• Proficient with Word, Excel, and basic web apps.

Responsibilities

• Navigate the Flaik application on handheld and desktop devices.
• Assist in organizing student groups by program type and ability level.
• Verify class lists and adjust data between DVSS and Flaik applications.
• Ensure class information is accurate and data imports correctly.
• Assist instructors with questions and login/password issues.
• Maintain Snow Park Lodge and Plaza areas in a clean, organized condition.

Skills

Guest service

Communication

Microsoft Word

Microsoft Excel

Multitasking

Outdoor work

Tools

Flaik app

Handheld devices

Job description

Seasonal

Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).

• Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
• Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
• Subsidized meals at Employee Dining Rooms offered for staff while on shift
• Subsidized housing options available for seasonal full-time staff
• Discounts for staff members at restaurants, shops, and service providers in Park City
• Healthcare options are available for staff members
• 401k plan with company match

Purpose of Position:

The Skier Services Support Agent is responsible for managing student enrollment verification and group organization for ski school operations. They verify that all enrolled students possess valid lesson and lift tickets corresponding to their designated ski program and date. They create group classes using a handheld device by scanning student lesson tickets, ski instructor IDs, and GPS tags. They are also responsible for organizing groups according to program type, ski ability level, and assigned hot chocolate and lunch locations/times. Finally, they maintain the cleanliness and organization of Snow Park Lodge and Plaza while providing exceptional guest service.

Responsibilities:

• Navigate the flaik application on handheld and desktop devices
• Perform duties across various indoor and outdoor locations
• Verify class lists and make manual adjustments as needed between DVSS and flaik applications
• Ensure the class information and data imports correctly
• Assist instructors with critical situations, questions, and flaik user login/password issues
• Ensure scanning equipment is functioning properly and ready for use
• Provide assistance with questions and resort information
• Maintain Snow Park Lodge and Plaza areas in a clean and organized condition
• Other duties as assigned

Qualifications:

• Minimum 18 years of age
• Must be willing to work outdoors in all weather conditions for various time periods
• Excellent communication and guest service skills
• Available 7 days a week - work 5 days, 4 - 8 hours per day, based on business needs
• Computer proficient (Microsoft Word, Excel, and web applications)
• Strong multitasking abilities with attention to detail and follow through
• Organized, motivated, and able to maintain a positive attitude during high-stress times
• Ability to stand and walk for extended periods

Dates Of Employment:

• Mid-November to Mid-April
• Only Part Time positions available

Pay Rate:

• $20.00 per hour

Deer Valley Resort is an Equal Opportunity Employer.