Skier Services Support Agent - Winter 2026 - 27

Ski Utah; Park City (UT); Presencial; USD 23.000 - 32.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Ski pass

Free skiing at Alterra resorts

Staff ski lessons

Discounted rentals

Subsidized meals

Subsidized housing

Staff discounts

Healthcare options

401k with company match

Descripción de la vacante

Alterra Mountain Company is seeking a Skier Services Support Agent for Park City, Utah, supporting ski school enrollment verification and group organization. You will create groups using handheld devices, verify lesson and lift tickets, and coordinate hot chocolate and lunch logistics with a focus on exceptional guest service.

Position is part-time and seasonal, running mid-November to mid-April, with outdoor duties across Snow Park Lodge and Plaza.

Formación

• Minimum 18 years of age
• Willing to work outdoors in all weather conditions
• Excellent communication and guest service skills
• Available 7 days a week – work 5 days, 4–8 hours per day, based on business needs
• Computer proficient (Word, Excel, and web applications)
• Strong multitasking abilities with attention to detail and follow through
• Organized and positive attitude during high-stress times
• Ability to stand and walk for extended periods

Responsabilidades

• Navigate the Flaik application on handheld and desktop devices
• Perform duties across indoor and outdoor locations
• Verify class lists and adjust data between DVSS and Flaik
• Ensure class information and data imports are accurate
• Assist instructors with questions and login/password issues
• Ensure scanning equipment works properly and ready for use
• Provide resort information and guest assistance
• Maintain Snow Park Lodge and Plaza areas in a clean, organized condition

Conocimientos

Guest service skills

Multitasking

Outdoor work readiness

Communication skills

Computer proficiency

Herramientas

Microsoft Word

Excel

Web applications

Descripción del empleo

## Skier Services Support Agent - Winter 2026 - 27Apply: Park City, UT: Posted Yesterday: End Date: November 16, 2026 (10 days left to apply): JR133231Seasonal**Classic, consistent quality from a winning team!**Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).* Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts* Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)* Subsidized meals at Employee Dining Rooms offered for staff while on shift* Subsidized housing options available for seasonal full-time staff* Discounts for staff members at restaurants, shops, and service providers in Park City* Healthcare options are available for staff members* 401k plan with company match**PURPOSE OF POSITION:** The Skier Services Support Agent is responsible for managing student enrollment verification and group organization for ski school operations. They verify that all enrolled students possess valid lesson and lift tickets corresponding to their designated ski program and date. They create group classes using a handheld device by scanning student lesson tickets, ski instructor IDs, and GPS tags. They are also responsible for organizing groups according to program type, ski ability level, and assigned hot chocolate and lunch locations/times. Finally, they maintain the cleanliness and organization of Snow Park Lodge and Plaza while providing exceptional guest service.**RESPONSIBILITIES:*** Navigate the flaik application on handheld and desktop devices* Perform duties across various indoor and outdoor locations* Verify class lists and make manual adjustments as needed between DVSS and flaik applications* Ensure the class information and data imports correctly* Assist instructors with critical situations, questions, and flaik user login/password issues* Ensure scanning equipment is functioning properly and ready for use* Provide assistance with questions and resort information* Maintain Snow Park Lodge and Plaza areas in a clean and organized condition* Other duties as assigned**QUALIFICATIONS*** Minimum 18 years of age* Must be willing to work outdoors in all weather conditions for various time periods* Excellent communication and guest service skills* Available 7 days a week – work 5 days, 4 – 8 hours per day, based on business needs* Computer proficient (Microsoft Word, Excel, and web applications)* Strong multitasking abilities with attention to detail and follow through* Organized, motivated, and able to maintain a positive attitude during high-stress times* Ability to stand and walk for extended periods**DATES OF EMPLOYMENT:*** Mid-November to Mid-April* Only Part Time positions available**PAY RATE:*** $20.00 per hourDeer Valley Resort is an Equal Opportunity Employer.