Skier Services Operations Lead - Private Club

Wasatch Peaks Ranch; Northern (KY); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Wasatch Peaks Ranch seeks a Skier Services Assistant Manager to oversee daily operations including Ski Check, Member Locker Room, and storage areas, ensuring properly staffed, organized, and clean facilities for members and guests.

The role leads Supervisors and Attendants, builds staffing schedules, and coordinates training and performance development with the Outfitters & Skier Services Manager. Weekend and holiday coverage is required.

Qualifications

• Strong hospitality or guest-service background.
• Ski-industry knowledge or familiarity with ski resort operations.
• Demonstrated ability to lead staff and organize daily operations.
• Strong communication, organization, judgment, and problem-solving skills.
• Ability to work weekends and holidays.
• Must be at least 18 years old.

Responsibilities

• Lead the day-to-day operation of all Skier Services areas (Ski Check, Member Locker Room, lockers, storage).
• Build and manage department schedule and staffing based on volume, member activity, weather, events.
• Supervise Skier Services Supervisors and Attendants; coach and develop staff.
• Oversee locker and storage program operations, access, and records.
• Ensure Ski Check and equipment handling meet service standards and security.
• Support member/guest experience and coordinate with other departments for seamless arrivals and storage needs.

Skills

Hospitality leadership

Guest-service background

Staff supervision

Communication

Team development

Job description

Wasatch Peaks Ranch seeks a Skier Services Assistant Manager to oversee daily operations including Ski Check, Member Locker Room, and storage areas, ensuring properly staffed, organized, and clean facilities for members and guests.

The role leads Supervisors and Attendants, builds staffing schedules, and coordinates training and performance development with the Outfitters & Skier Services Manager. Weekend and holiday coverage is required.