Ski & Snowboard Rental Technician - Guest-First Service

smcinternalcareers; Macungie (Lehigh County); On-site; USD 17,000 - 22,000; Full time

Job summary

Bear Creek Mountain Resort is seeking a Rental Technician to assist guests with ski and snowboard rentals, ensuring proper equipment fit and safe setup. You will work with a team and individually to deliver a memorable guest experience and uphold Bear Creek culture.

The role emphasizes accurate equipment fitting, reading binding charts, and adjusting bindings while maintaining high service levels during peak times and events.

Qualifications

• Requires strong communication and guest service orientation.
• Ability to work in a fast-paced environment and stand for extended periods.
• Maintains composure and objectivity under pressure and during busy times.
• Guest service experience preferred and must be at least 16 years old.

Responsibilities

• Properly fit customers with rental equipment and read binding charts.
• Adjust bindings and attach snowboard bindings as needed.
• Assist guests to ensure proper equipment fit and safety.

Skills

Effective communication

Fast-paced environment

Stand for long periods

Remain composed under pressure

Job description

Bear Creek Mountain Resort is seeking a Rental Technician to assist guests with ski and snowboard rentals, ensuring proper equipment fit and safe setup. You will work with a team and individually to deliver a memorable guest experience and uphold Bear Creek culture.

The role emphasizes accurate equipment fitting, reading binding charts, and adjusting bindings while maintaining high service levels during peak times and events.