Ski & Snowboard Rental Tech — Guest-Focused & Safe

Sugarloaf Mountain Corporation; Northern (KY); Hybride; USD 17 000 - 28 000; Plein temps

Avantages offerts par ce poste

Free Golf and Ski Passes

Downhill Mountain Bike Park Pass

Dining Discounts

Resort Discounts

Free Water Park Passes

Housing Availability

Tuition Reimbursement

Health Insurance

AllyHealth

Résumé du poste

The Highlands at Harbor Springs is hiring a Ski & Snowboard Technician to enhance the guest rental experience. You will assist guests, fit equipment, and maintain gear to safety standards in a fast-paced environment.

Seasonal role with perks and resort benefits. Prior skiing or snowboarding is preferred, with emphasis on safety, detail, and teamwork to ensure guests enjoy their day on the slopes.

Qualifications

• High School Diploma/GED is required or equivalent.
• Customer service experience preferred.
• Skiing/snowboarding experience preferred.
• Strong attention to safety and detail.

Responsabilités

• Provide friendly, knowledgeable, and efficient service to guests throughout the rental process.
• Properly size and fit guests with ski and snowboard boots, skis, snowboards, poles, helmets, and other rental equipment.
• Inspect, adjust, clean, organize, and maintain rental equipment to meet safety and quality standards.
• Follow established procedures for equipment fitting, adjustments, inspections, and rental transactions.
• Educate guests on proper use, care, and safe handling of rental equipment.
• Assist guests with equipment exchanges, adjustments, and general rental questions.
• Maintain an organized rental area and proper equipment storage.
• Identify damaged equipment and remove it from service per procedures.
• Assist with opening/closing procedures and prepare the rental shop for operations.
• Support fleet maintenance and other operational duties as needed.
• Work with teammates and other departments to deliver an exceptional guest experience.
• Perform other duties as assigned.

Formation

High School Diploma/GED

Description du poste

The Highlands at Harbor Springs is hiring a Ski & Snowboard Technician to enhance the guest rental experience. You will assist guests, fit equipment, and maintain gear to safety standards in a fast-paced environment.

Seasonal role with perks and resort benefits. Prior skiing or snowboarding is preferred, with emphasis on safety, detail, and teamwork to ensure guests enjoy their day on the slopes.