Ski School Group Coordinator & Guest Services

Alterra Mountain Company; Deer Valley (WA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Ski perks

Season pass (Deer Valley)

Friend/family ski discounts

Subsidized meals

Subsidized housing

401k with company match

Job summary

Alterra Mountain Company seeks a Skier Services Support Agent for Deer Valley Resort to manage student enrollment verification and group organization for ski school operations. You will scan tickets, organize groups by program type and ability, and assist guests while keeping Snow Park Lodge and Plaza clean.

Position is part-time, mid-November through mid-April, with pay at $20.00 per hour. Perks include ski passes, staff discounts, subsidized meals and housing options, and a 401(k) plan with

Qualifications

• Must be at least 18 years of age.
• Able to work outdoors in all weather conditions.
• Excellent communication and guest service skills.
• Available 7 days a week; work 5 days, 4–8 hours per day, based on business needs.
• Computer proficiency (Microsoft Word, Excel, and web applications).

Responsibilities

• Navigate the flaik application on handheld and desktop devices.
• Verify class lists and make manual adjustments as needed between DVSS and flaik applications.
• Ensure the class information and data imports correctly.
• Assist instructors with questions and flaik user login/password issues.
• Ensure scanning equipment is functioning properly and ready for use.
• Provide assistance with questions and resort information.
• Maintain Snow Park Lodge and Plaza areas in a clean and organized condition.
• Other duties as assigned.

Skills

Customer service

Guest communication

Outdoor work

Multitasking

Availability 7 days

Microsoft Word

Excel

Web applications

Tools

Microsoft Word

Excel

Web applications

Job description

Alterra Mountain Company seeks a Skier Services Support Agent for Deer Valley Resort to manage student enrollment verification and group organization for ski school operations. You will scan tickets, organize groups by program type and ability, and assist guests while keeping Snow Park Lodge and Plaza clean.

Position is part-time, mid-November through mid-April, with pay at $20.00 per hour. Perks include ski passes, staff discounts, subsidized meals and housing options, and a 401(k) plan with