Ski School Admin Supervisor: Payroll, Scheduling & Training

PSIA-AASI Western Region; Dillon (CO); On-site; USD 32,000 - 44,000; Full time

Job summary

Arapahoe Basin Ski and Ride School in Dillon, CO, seeks an Administrative Supervisor to manage payroll, HR, and staff scheduling for the Ski and Ride School operation. You will oversee data entry and supervising two direct reports handling administrative tasks and guest needs.

The role emphasizes coordinating with guest services, accounting, rentals, HR, and the SRS team to ensure a premier guest and staff experience, while maintaining data accuracy and compliance across systems in a high-energy

Qualifications

• Customer-facing guest service experience required.
• Data entry experience required.
• Strong organizational skills and attention to detail.
• Ability to multi-task in a fast-paced guest service environment.
• Design and maintain data tracking systems.
• Strong communication skills; self-motivated and self-directed.
• Proficient with Microsoft Office; familiarity with Workday, RTP, Flaik, Delphi preferred.
• At least 2 years in a Ski and Ride School setting.
• Must be available weekends and holidays.
• Must provide own ski or snowboard equipment for outdoor work in high alpine conditions.
• Background check successful completion required.

Responsibilities

• Facilitate Flaik and RTP integration with SRS processes and provide feedback for development.
• Develop curriculum and training for staff to use Flaik, RTP, and related systems.
• Partner with Flaik team to report software and hardware issues.
• Track instructor payroll, wages, and schedules; compile reports from multiple platforms.
• Supervise daily fulfillment, including sales and lesson bookings; ensure staffing meets needs.
• Address payroll and scheduling issues with staff.
• Manage payroll-related activities with Flaik setup aligned to budget and standards.
• Coordinate timecard accuracy and payroll processing with HR and Business Analysts.
• Coordinate group experiences via the Delphi platform.
• Align with SRS Management Team goals and monitor KPI performance.
• Track office supplies and uniforms; manage inventories.
• Maintain records of certifications earned and compensation needs.
• Encourage employee participation in sustainability initiatives.
• Perform other duties as assigned.

Skills

Customer-facing guest service

Data entry

Organizational skills

Multi-tasking

Data tracking systems

Communication

Microsoft Office Suite

Self-motivation

Attention to detail

Education

High school diploma or equivalent

College degree – preferred

Tools

Workday

RTP

Flaik

Delphi

Job description

Arapahoe Basin Ski and Ride School in Dillon, CO, seeks an Administrative Supervisor to manage payroll, HR, and staff scheduling for the Ski and Ride School operation. You will oversee data entry and supervising two direct reports handling administrative tasks and guest needs.

The role emphasizes coordinating with guest services, accounting, rentals, HR, and the SRS team to ensure a premier guest and staff experience, while maintaining data accuracy and compliance across systems in a high-energy