Ski School Admin Lead: Payroll, Scheduling & Training

Arapahoe Basin Ski Area; Dillon (CO); On-site; USD 48,000 - 67,000; Full time

Job summary

Arapahoe Basin Ski Area is seeking an Administrative Supervisor to manage payroll, HR, and data-entry tasks for the Ski and Ride School. The role collaborates with Guest Services, HR, Accounting, Rentals, and Ski and Ride to ensure smooth operations and a premier guest experience.

You will supervise two direct reports, handle scheduling, training, and overhead administrative duties in a high-altitude, fast-paced environment.

Qualifications

• Customer-facing guest service experience required.
• Data entry experience required.
• Strong organizational skills and attention to detail.
• Ability to multi-task in a fast, high-energy environment.
• Design and maintain data tracking systems.
• Strong communication, self-motivated, and self-directed.
• Proficient with Microsoft Office, Workday, RTP, Flaik, and Delphi (preferred).
• Minimum 2 years in a Ski and Ride School setting.
• Weekend and holiday availability required.
• Must provide own ski or snowboard equipment for outdoor work.
• Background check successful completion required.

Responsibilities

• Facilitate Flaik integration into SRS processes and manage mapping of new products.
• Develop training for personnel on Flaik, RTP, and related systems.
• Partner with Flaik team to report issues and feedback for tool development.
• Track instructor payroll, wages, schedules, and related data across platforms.
• Supervise daily fulfillment, including sales and lesson bookings, ensuring staffing alignment.
• Address payroll and scheduling issues with staff.
• Oversee payroll management to align Flaik setup with budget and standards.
• Coordinate with HR to ensure timecard accuracy and payroll processing.
• Coordinate special group experiences via Delphi platform.
• Implement SRS Management Team goals and monitor KPIs.
• Maintain office supplies and uniforms inventory.
• Track certifications earned by instructors and compensation needs.
• Support sustainability initiatives and training for staff.
• Perform other duties as assigned.

Skills

Guest service experience

Data entry

Organizational skills

Multi-tasking

Communication skills

Self-motivated

Education

High school diploma

College degree

Tools

Microsoft Office Suite

Workday

RTP

Flaik

Delphi

Job description

Arapahoe Basin Ski Area is seeking an Administrative Supervisor to manage payroll, HR, and data-entry tasks for the Ski and Ride School. The role collaborates with Guest Services, HR, Accounting, Rentals, and Ski and Ride to ensure smooth operations and a premier guest experience.

You will supervise two direct reports, handle scheduling, training, and overhead administrative duties in a high-altitude, fast-paced environment.