Ski & Ride School Supervisor — Mountain Guest Lead
Alterra Mountain Company
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Benefits offered by this job
Job summary
Alterra Mountain Company at Mammoth Mountain seeks a seasonal supervisor for the Ski & Ride School Main Lodge to oversee staff, lift ticket and lesson sales, and a small rentals operation. You will coordinate daily staffing and ensure a positive guest experience.
You will coach performance, emphasize guest service, teamwork, and safety, and collaborate with resort departments to maintain service standards. Seasonal opportunities with growth potential are available.
Qualifications
- Supervisory experience preferred; coaching and performance reviews.
- Strong guest service and communication skills.
- Experience in Ski & Ride School operations preferred.
- Ability to lead a small team and coordinate daily staffing.
- Attention to detail and positive guest issue resolution.
Responsibilities
- Supervise a small team to support Ski & Ride School operations.
- Oversee lift ticket and lesson sales and a small rentals facility.
- Coordinate daily staffing and ensure safety and service standards.
- Serve as a point of communication between guests, instructors, and resort departments.
- Coach staff and conduct seasonal performance reviews.
Skills
Job description
Alterra Mountain Company at Mammoth Mountain seeks a seasonal supervisor for the Ski & Ride School Main Lodge to oversee staff, lift ticket and lesson sales, and a small rentals operation. You will coordinate daily staffing and ensure a positive guest experience.
You will coach performance, emphasize guest service, teamwork, and safety, and collaborate with resort departments to maintain service standards. Seasonal opportunities with growth potential are available.
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