Ski Resort Host & Guest Experience Lead

Hyatt Hotels Corporation; Park City (UT); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Free room nights

Medical, dental and vision insurance

401K with company match

Free employee meal during shift

Paid time off

Employee stock purchase plan

Ski pass

Training and development

Job summary

Hyatt Hotels Corporation's Grand Hyatt Deer Valley in Park City is seeking friendly Restaurant Host/Hostesses to welcome dining guests, take reservations, seat guests, and suggest menu items. You may be the last contact and ensure guest satisfaction.

The role requires a true desire to satisfy guests in a fast-paced environment, refined verbal communication, knowledge of reservations systems, and flexibility to work mornings, afternoons, weekends, and holidays.

Qualifications

• Desire to satisfy needs of others in fast-paced environment.
• Verbal communication skills on the phone and in person.
• Knowledge of computers and reservations systems.
• Flexible schedule including mornings/afternoons, weekends and holidays.

Responsibilities

• Welcome dining guests by phone and in person to create a positive first impression.
• Take reservations, provide table accommodations and offer menu recommendations.
• Serve as final point of contact to help ensure guest satisfaction.

Skills

Customer service

Verbal communication

Reservations systems

Flexible schedule

Job description

Hyatt Hotels Corporation's Grand Hyatt Deer Valley in Park City is seeking friendly Restaurant Host/Hostesses to welcome dining guests, take reservations, seat guests, and suggest menu items. You may be the last contact and ensure guest satisfaction.

The role requires a true desire to satisfy guests in a fast-paced environment, refined verbal communication, knowledge of reservations systems, and flexibility to work mornings, afternoons, weekends, and holidays.