Ski Rentals & Lost & Found Specialist

Bridger Bowl; Bozeman (MT); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Free Employee Season Ski Pass

MSAA free day tickets

Crosscut Mountain Sports Center day"s"

Aflac Accidental Insurance

Sick leave

Bozeman Ski Shop discounts

Employee discounts on food, lessons, 4

Employee Ski Day

Job summary

Bridger Bowl is seeking a seasonal Rentals & Retail associate in Bozeman, MT to deliver friendly guest service, process equipment check-ins/outs, and maintain secure Lost & Found items. You will assist customers with Bridger Bowl products and events while handling sales, money, and reports.

Prior experience in retail or guest services is preferred; strong communication and willingness to learn are essential. This on-site seasonal role includes ski pass benefits and staff discounts.

Qualifications

• Experience in customer service and/or retail sales.
• Excellent communication and active listening skills.
• Knowledge of Point-of-Sale systems and basic computer application usage.

Responsibilities

• Maintain high level of customer service to enhance guest experience.
• Communicate clearly with guests, supervisors, and coworkers.
• Provide knowledgeable support regarding Bridger Bowl products, services, and experiences.
• Assist in resolving guest concerns or escalation to Supervisors or Managers as needed.
• Maintain accurate records of equipment check-in and checkout.
• Perform daily accounting, money handling, and submit sales reports.
• Ensure security and proper organization of all stored items.
• Manage, organize, and distribute Lost & Found items.
• Stay informed on mountain operations, events, and snow conditions; communicate details to guests.
• Learn and proficiently operate the point-of-sale system.
• Keep the work environment clean, safe, and organized.
• Perform additional duties as assigned by the Rental & Retail Manager.

Skills

Customer service

Communication

POS systems

Retail sales

Tools

POS software

Job description

Bridger Bowl is seeking a seasonal Rentals & Retail associate in Bozeman, MT to deliver friendly guest service, process equipment check-ins/outs, and maintain secure Lost & Found items. You will assist customers with Bridger Bowl products and events while handling sales, money, and reports.

Prior experience in retail or guest services is preferred; strong communication and willingness to learn are essential. This on-site seasonal role includes ski pass benefits and staff discounts.