Ski Gear Fitting & Rental Specialist

Capital Vacations, LLC; North Carolina; On-site; USD 17,000 - 22,000; Full time

Job summary

Capital Vacations, LLC is seeking a Ski Rental Technician to help guests select, fit, and use ski rental equipment safely and confidently. This role prepares and maintains rental gear, provides friendly customer service, and supports an efficient rental operation throughout the season.

Responsibilities include assisting guests with equipment fit, processing checkouts/returns, keeping gear clean and organized, and ensuring safety standards are followed.

Qualifications

• Customer service experience is preferred.
• Clear and respectful communication with guests and colleagues.
• Familiarity with basic computer or POS systems, or willingness to learn.
• Strong attention to detail and ability to follow equipment setup and safety procedures.
• Ability to work in a fast-paced, seasonal environment, including weekends and holidays as needed.
• Ability to stand for extended periods and lift or move rental equipment, with or without reasonable accommodation.
• Interest in skiing or snow sports is helpful but not required.

Responsibilities

• Assist guests with selecting and fitting skis, boots, poles, and related equipment based on their needs and ability level.
• Collect accurate guest information and set equipment bindings according to established procedures and applicable safety standards.
• Explain basic equipment use, care, and return procedures.
• Inspect, clean, maintain, and organize rental equipment; identify damaged or unsafe items and remove them from service.
• Process equipment checkouts and returns, keeping rental records and inventory accurate.
• Keep work areas organized, clean, and ready for daily operations.
• Work collaboratively with team members to manage guest flow during busy periods.
• Follow workplace safety procedures and equipment handling guidelines.

Skills

Customer service

Communication

POS systems

Attention to detail

Seasonal environment

Physical ability

Interest in skiing

Job description

Capital Vacations, LLC is seeking a Ski Rental Technician to help guests select, fit, and use ski rental equipment safely and confidently. This role prepares and maintains rental gear, provides friendly customer service, and supports an efficient rental operation throughout the season.

Responsibilities include assisting guests with equipment fit, processing checkouts/returns, keeping gear clean and organized, and ensuring safety standards are followed.