Ski & Snowboard Rental Technician — Expert Gear Fitter

Berkshire East Ski Resort; Charlemont (MA); On-site; USD 21,000 - 26,000; Full time

Job summary

Berkshire East Ski Resort is seeking a Rental Technician to properly select and fit ski and snowboard equipment for rental customers. The role is 18+ and requires excellent customer service and basic math for transactions.

Responsibilities include verifying rental forms and payments, advising guests on equipment, adjusting DIN settings, processing rentals, and maintaining inventory for groups and school programs. On-site position with varied hours.

Qualifications

• Customer service excellence with guests at the rental desk.
• Knowledge of ski and snowboard equipment to advise guests.
• Basic computer skills and ability to use rental software.
• Ability to handle cash transactions accurately.
• DIN setting certification or training provided by manufacturer.

Responsibilities

• Select and fit ski and snowboard equipment for rental customers.
• Verify rental forms and payment accuracy.
• Provide expert advice on equipment selection and gear.
• Set DIN bindings according to weight/height/ability.
• Process rentals through the inventory system and manage transactions.
• Inspect gear before and after rental and organize for groups.
• Maintain rental shop inventory and respond to guest needs.

Skills

Customer service

Snow sports equipment knowledge

Cash handling

DIN setting certification

Tools

Rental software systems

Job description

Berkshire East Ski Resort is seeking a Rental Technician to properly select and fit ski and snowboard equipment for rental customers. The role is 18+ and requires excellent customer service and basic math for transactions.

Responsibilities include verifying rental forms and payments, advising guests on equipment, adjusting DIN settings, processing rentals, and maintaining inventory for groups and school programs. On-site position with varied hours.