Ski/Board Technician

Alterra Mountain Company

Stratton (VT)

On-site

USD 23,000 - 32,000

Full time

9 days ago

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Benefits offered by this job

Employee pass – free lift access &

Season passes (discounted/free)

IKON pass

Discounted golf & fitness memberships

Childcare rates & seasonal programs

Retail & F&B discounts

Friends & family tickets

Onsite medical clinic

Health, dental, vision, life, and more

401(k) plan with company match

Tuition discounts

Paid parental leave

Paid sick time, FTO, Vacation

Job summary

Alterra Mountain Company at Stratton is seeking a skilled ski/snowboard technician to service equipment and assist guests on the sales floor. This seasonal position offers opportunities for both part-time and full-time schedules and pays $20.00 per hour.

You will help with boot fitting and product recommendations while delivering outstanding guest service in a fast-paced resort environment. Weekend and holiday work is required.

Qualifications

Previous retail or customer service experience preferred.
Outdoor sporting knowledge is a plus.
Must be a team player.
Strong written and verbal communication skills.
Proficient computer skills.
Customer service oriented.

Responsibilities

Service skis, snowboards, and boots; perform tuning, mounting, and repairs.
Assist customers in finding the right product on the sales floor.
Maintain cleanliness of store and workspaces.
Participate in promotional activities and sales efforts.
Provide exemplary customer service to guests.

Skills

Customer service

Team player

Communication skills

Computer skills

Retail experience

Outdoor sports knowledge

Job description

Seasonal

At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
Free or discounted multi-resort dependent season passes
Free or discounted IKON pass
Discounted golf & fitness center memberships
Employee childcare rates & discounted seasonal programs
Retail + F&B discounts
Friends & family tickets
Onsite medical clinic
Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
401(k) plan with company match
Discounted tuition plan
Paid parental leave
Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

This position is responsible for the servicing of skis, snowboards, and boots. Technicians will be tuning, mounting, and repairing skis/snowboards, as well as providing excellent customer service to all guests. This position will be expected to assist on the sales floor with sales of both hard and soft goods as needed. This is a seasonal position with both part-time and full-time opportunities available. This position is paid at $20.00/hr.

Recruitment for this role will be ongoing through December.

ESSENTIAL DUTIES

Service skis and snowboards; including tuning, mounting and repairs
Assist customers in finding the right product, both hard and soft goods
Maintain cleanliness of store and workspaces
Participate in promotional activities
Provide exemplary customer service
Assist with boot fitting, guidance towards sales of boots and assist with sales of other product sold as needed
Operate point of sale system and follow all cash handling procedures
Additional duties as assigned

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS