Ski Area Security & Guest Safety Ambassador

Mt. Baker Ski Area, Inc.; Washington; On-site; USD 19,000 - 28,000; Full time

Job summary

Mt. Baker Ski Area, Inc. is seeking a Security Attendant to help maintain a safe, welcoming environment for guests and staff across the mountain.

You will monitor operations, respond to safety concerns, and enforce mountain policies while delivering professional customer service. The role requires de-escalation skills, situational awareness, and the ability to work independently or with other teams under varied winter conditions.

Qualifications

• Willingness to learn
• Must be 18 years of age or older
• Successful completion of security training by an authorized Mt. Baker Ski Area trainer
• Successful completion of On Snow training by an authorized Mt. Baker Ski Area trainer

Responsibilities

• Observe surroundings and communicate any issues to a supervisor, management, and/or on-mountain dispatch
• Know the names and locations of the chair lifts, base areas and customer service locations at the ski area
• Prevent theft of services as laid out in our mountain policies
• Ability to use strong communication skills to maintain a welcoming and safe environment
• Respond to situations with de‑escalation strategies and engages a supervisor for next steps when necessary
• Work alongside other departments when policies need enforcing
• Perform additional tasks as needed by management or Security Supervisor
• Provide friendly and respectful customer service
• Create and participate in a positive and inclusive workplace
• Have a working knowledge of Mt. Baker Ski Area mountain policies and procedures, and familiarity of ski area facilities and services available
• Perform duties as trained

Job description

Mt. Baker Ski Area, Inc. is seeking a Security Attendant to help maintain a safe, welcoming environment for guests and staff across the mountain.

You will monitor operations, respond to safety concerns, and enforce mountain policies while delivering professional customer service. The role requires de-escalation skills, situational awareness, and the ability to work independently or with other teams under varied winter conditions.