Assistant Site Manager: Lead, Develop, and Own Outcomes

Whistle Express Car Wash; Town of Florida (NY); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Whistle Express Car Wash is seeking an Assistant Site Manager to work alongside the Site Manager, developing the team and ensuring top guest experiences at our location. You will own outcomes, drive daily operations, and help maintain service standards across the site.

You have led people before, with a focus on ownership, problem-solving, and continuous improvement in a fast-paced environment. Prior supervision experience is preferred, and a track record of taking initiative is valued.

Qualifications

• Experience leading teams and coordinating shift coverage.
• Strong communication and guest service skills.
• Ability to make quick decisions in a fast-paced environment.
• Proven track record of holding a team to a standard.

Responsibilities

• Assist in onboarding and developing team members, ensuring adherence to procedures and values.
• Greet guests, answer questions about services and promotions, and resolve concerns.
• Monitor daily operations, safety, and equipment, and report issues to leadership.
• Promote memberships and services to increase customer engagement and revenue.
• Identify operational challenges and support quick, practical solutions.

Job description

Whistle Express Car Wash is seeking an Assistant Site Manager to work alongside the Site Manager, developing the team and ensuring top guest experiences at our location. You will own outcomes, drive daily operations, and help maintain service standards across the site.

You have led people before, with a focus on ownership, problem-solving, and continuous improvement in a fast-paced environment. Prior supervision experience is preferred, and a track record of taking initiative is valued.