Site Operations Lead - Assistant Manager

Whistle Express Car Wash; Wilmington (NC); On-site; USD 15,000 - 27,000; Full time

Job summary

Whistle Express Car Wash is seeking an Assistant Site Manager in Wilmington, NC to work alongside the Site Leader, upholding standards and delivering an exceptional guest experience. You will develop the team, solve problems in real time, and ensure daily operations run at full speed.

You have prior supervisory experience, thrive in fast-paced outdoor environments, and take ownership of outcomes. This role offers hands-on leadership with opportunities to drive service quality and growth.

Qualifications

• Experience leading a team in a fast-paced outdoor environment.
• Ownership mindset with results-driven approach.
• Strong problem-solving abilities and quick decision-making.
• Experience in supervision or management preferred.
• Willingness to work outdoors and physically active role.

Responsibilities

• Lead onboarding and develop team performance while upholding company standards.
• Greet customers, answer questions, promote memberships and services.
• Monitor safety, cleanliness and operational routines on site.
• Support scheduling, staffing and workload balance for the team.
• Upsell services and track sales activity to support revenue goals.
• Identify issues, propose practical solutions and make timely decisions.

Skills

Leadership

People management

Problem-solving

Ownership

Customer focus

Communication

Job description

Whistle Express Car Wash is seeking an Assistant Site Manager in Wilmington, NC to work alongside the Site Leader, upholding standards and delivering an exceptional guest experience. You will develop the team, solve problems in real time, and ensure daily operations run at full speed.

You have prior supervisory experience, thrive in fast-paced outdoor environments, and take ownership of outcomes. This role offers hands-on leadership with opportunities to drive service quality and growth.