Site Team Lead: Develop People, Own Outcomes

Take 5 Car Wash; Dickson (OK); On-site; USD 42,000 - 52,000; Full time

Job summary

Whistle Express is seeking an Assistant Site Manager to collaborate with the Site Manager, maintain daily operations, and lead a team in a fast-paced outdoor car wash environment. You will drive guest satisfaction, uphold standards, and support sales initiatives to grow membership uptake.

The role emphasizes people development, accountability for outcomes, quick decision making, and proactive problem solving to keep the site performing at peak levels.

Qualifications

• Leads people and owns outcomes; develops team and maintains standards.
• Experience guiding teams in fast-paced, outdoor service environments preferred.
• Strong customer service mindset with ability to upsell services.
• Ability to monitor operations, ensure safety, and manage daily site tasks.

Responsibilities

• Develop and support team members; onboard new staff and reinforce company values.
• Enhance guest experience by greeting customers, answering questions, and resolving concerns.
• Support scheduling, staffing levels, and workload balance to maintain quality standards.
• Promote unlimited wash memberships and other services to drive site sales.
• Identify operational challenges and propose practical improvements for smooth operations.

Skills

Team leadership

People development

Customer service

Operations management

Sales skills

Problem-solving

Decision making

Communication

Job description

Whistle Express is seeking an Assistant Site Manager to collaborate with the Site Manager, maintain daily operations, and lead a team in a fast-paced outdoor car wash environment. You will drive guest satisfaction, uphold standards, and support sales initiatives to grow membership uptake.

The role emphasizes people development, accountability for outcomes, quick decision making, and proactive problem solving to keep the site performing at peak levels.