Site Systems Assistant — IT & Security Support

Empower AI; New Orleans (LA); On-site; USD 64,000 - 98,000; Full time

Job summary

Empower AI is seeking a Site SA Assistant to provide on-site SA services to DoS offices nationwide, ensuring asset management and operational support for IT services across the enterprise.

You will work with the SA lead to install, maintain, and monitor hardware and applications, enforce security controls, manage incidents, and keep detailed documentation and topology diagrams up to date. Attention to security and reliability is essential.

Qualifications

• 2+ years experience required.
• Associate's degree or equivalent required.
• Secret Security Clearance required.

Responsibilities

• Assist SA lead to install, maintain, and monitor hardware and applications.
• Enforce security controls and manage patches, VIBs, and databases.
• Log, manage, and resolve incidents in the ticketing system; document changes and maintain diagrams.

Skills

2+ years experience

Education

Associate's or equivalent

Secret Security Clearance

Job description

Empower AI is seeking a Site SA Assistant to provide on-site SA services to DoS offices nationwide, ensuring asset management and operational support for IT services across the enterprise.

You will work with the SA lead to install, maintain, and monitor hardware and applications, enforce security controls, manage incidents, and keep detailed documentation and topology diagrams up to date. Attention to security and reliability is essential.