On-Site Systems Admin Assistant | IT & Security Support

Empower AI; Chicago (IL); On-site; USD 64,000 - 98,000; Full time

Job summary

Empower AI is seeking a Site SA Assistant to provide on-site SA services across DoS office locations in the United States. You will manage hardware, servers, network devices, and enterprise applications, ensuring security compliance and timely backups.

The role requires 2+ years of IT/SA support, an Associate's degree or equivalent, and a Secret Security Clearance. Preferred certifications include CompTIA A+, Sec+, ITIL 4 Foundation. Travel may be involved as needed.

Qualifications

• 2+ years of related IT/SA support experience.
• Associate's degree or equivalent.
• Secret security clearance required.

Responsibilities

• Install, maintain, and monitor hardware, servers, network devices, and local DoS applications.
• Manage patches, updates, and security controls.
• Log and resolve incidents in ServiceNow; document configuration changes.

Skills

Hardware troubleshooting

Security compliance

Documentation

Incident management

Education

Associate's or equivalent

Secret Security Clearance

2+ years

Tools

Active Directory

vSphere

Oracle/SQL databases

ServiceNow

Job description

Empower AI is seeking a Site SA Assistant to provide on-site SA services across DoS office locations in the United States. You will manage hardware, servers, network devices, and enterprise applications, ensuring security compliance and timely backups.

The role requires 2+ years of IT/SA support, an Associate's degree or equivalent, and a Secret Security Clearance. Preferred certifications include CompTIA A+, Sec+, ITIL 4 Foundation. Travel may be involved as needed.