Site Support Staff at Vogel Wetmore School | PM

EdAdvance; Torrington (CT); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Medical and dental insurance

Flexible work schedules

Generous paid time off

Wellness programs

Professional development reimbursement

Job summary

EdAdvance is seeking a part-time Site Support Staff member for Vogel Wetmore School in Torrington, CT. This role supports adult learners and visitors after hours (Mon/Wed 5:00 pm–7:30 pm), greeting guests, monitoring access, and assisting with site operations.

You will collaborate with the Site Coordinator and instructors to maintain a welcoming, safe environment, assist with childcare when needed, and follow all policy and safety procedures.

Qualifications

• Regular and consistent attendance and punctuality are essential.
• Strong customer service and interpersonal skills.
• Ability to communicate effectively with adult learners, staff and visitors.
• Ability to work independently and as part of a team.
• Ability to follow procedures and maintain confidentiality.

Responsibilities

• Greet students, staff, visitors, and others entering the site in a welcoming, professional manner.
• Monitor site access and direct individuals to classrooms or offices as needed.
• Assist with maintaining a safe, welcoming environment and follow safety procedures.
• Support childcare and supervision for minor children of adult learners when assigned.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Confidentiality

Professionalism

Time management

Adaptability

Child supervision (preferred)

Job description

Site Support Staff at Vogel Wetmore School | PM JobID: 1283

• Date Posted: 9/24/2026
• Location: Torrington, CT

EdAdvance is one of Connecticut's six Regional Educational Service Centers (RESCs). EdAdvance is also a partner in the RESC Alliance and works collaboratively with the other RESC groups to support state-wide initiatives.

Mission

EdAdvance exists to promote the success of school districts and their communities.
EdAdvance is redefining what a Regional Education Service Center can be using a systemic approach – grounded in the "3C's", Connection Culture, and Customization. Focused on local and regional priorities, we are reinvesting the expertise, energy, and resources of the agency to amplify the benefit of our constituents.

A continuing commitment to quality and excellence is our standard of performance. EdAdvance has over 600 employees with facility locations in Litchfield, Danbury, Plymouth, and Torrington.

What we offer employees:

• A highly collaborative work environment
• A high employee retention rate and recognition for years of service (at 5, 10, 15, 20, 25, and 30 years)
• Comprehensive benefits package including medical and dental Insurance (30+ hours/week)
• Flexible Work Schedules
• Generous paid time off policies
• Health & wellness programs
• Reimbursement for Professional Development
• Agency-wide annual celebrations

Site Support Staff

Position Type: Part-Time, Hourly, Monday/Wednesday from 5:00 pm to 7:30 pm
Location: Torrington, CT - Vogel Wetmore School
Department: Adult & Continuing Education

Pay Range: $16.94 - $22.07 per hour

Position Summary

Site Support Staff provide non-instructional support at EdAdvance Adult & Continuing Education program sites. Depending on the assigned site's needs, responsibilities may include welcoming and directing students and visitors; monitoring site access; if needed, supporting childcare and supervision for minor children of adult learners; and supporting the Site Coordinator with general site operations.

Site Support Staff play an important role in creating a safe, welcoming, and supportive environment for adult learners, their families, and program staff.

Major Responsibilities

1. Student, Visitor, and Site Support

• Greet students, staff, visitors, and others entering the program site in a welcoming, professional manner.
• Follow site procedures for student and visitor sign-in and monitor access to designated program areas.
• Direct students and visitors to the appropriate classroom, office, or program area.
• Assist with maintaining an orderly, safe, and welcoming environment at the program site.
• Follow building access, safety, and other site-specific procedures.
• Notify the Site Coordinator promptly of safety concerns, building issues, unauthorized access, or other concerns that may affect program operations.

2. Childcare and Child Supervision (as needed)

When assigned childcare responsibilities:

• Provide attentive and appropriate supervision of minor children of adult education learners while their parents or guardians participate in program activities.
• Maintain a safe, clean, and welcoming environment for children.
• Follow EdAdvance policies and site procedures related to child supervision and safety.
• Communicate any concerns regarding a child's safety, behavior, or well-being to the Site Coordinator.
• Maintain appropriate professional boundaries and confidentiality when working with children and families.

3. Communication and Teamwork

• Communicate respectfully and effectively with adult learners, children, staff, visitors, and community partners.
• Work cooperatively with the Site Coordinator, instructors, and other program staff.
• Report questions, concerns, incidents, or unusual situations to the Site Coordinator promptly.
• Perform other duties related to site support as assigned by the Site Coordinator or Director.

Supervision

Site Support Staff work under the supervision of the Program Site Coordinators and the Director of Adult & Continuing Education.

Qualifications

• Regular and consistent attendance and punctuality are essential functions of this position.
• Strong customer service and interpersonal skills.
• Ability to communicate effectively and respectfully with adult learners, children, staff, and visitors.
• Ability to work independently and as part of a team.
• Ability to follow directions, procedures, and established site protocols.
• Ability to maintain confidentiality and demonstrate professionalism when working with students, families, and staff.
• Flexibility and willingness to perform a variety of support duties based on the needs of the assigned site.
• Ability to remain attentive and focused while completing assigned responsibilities.
• Prior experience working with children, adult learners, customer service, clerical work, or educational programs is preferred but not required, depending on the assignment.

Site Support Staff may work in classrooms, offices, common areas, and other program spaces within adult education facilities. Work assignments and responsibilities may vary based on the needs of the individual program site.

Employees are expected to follow all EdAdvance policies and procedures, as well as applicable building, safety, emergency, and program requirements.

Equal Opportunity & Non‑Discrimination

EdAdvance does not discriminate in any of its programs, activities or employment practices on the basis of race, color, national origin, ancestry, sex, religion, age, sexual orientation, gender identity or expression, disability, veteran, marital or familial status, pregnancy, genetic information, or status as a domestic violence victim, (along with any other classification protected by law). EdAdvance further provides equal access to the Boy Scouts, Girl Scouts, and all other designated youth groups.

In accordance with the Americans with Disabilities Act (ADA) and applicable state law, we provide reasonable accommodations to qualified individuals with disabilities to perform the essential functions of this position. Applicants requiring an accommodation to complete the application or interview process should contact Human Resources.