Site Supply Technician

Howard Hughes Medical Institute (HHMI); Ashburn (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Howard Hughes Medical Institute (HHMI) is seeking a Site Supply Technician to support laboratory and administrative operations across Shipping/Receiving, Mailroom, and Glasswash. You will perform data entry, coordinate tasks, and ensure compliance with HHMI policies while delivering reliable service to researchers and staff.

The role emphasizes hands-on work, attention to detail, and following SOPs. You will handle package processing, mail, glassware washing, Hazmat training, and coverage

Qualifications

• High school diploma or GED is required.
• 1-2 years related experience preferred.
• Familiarity with laboratory supplies and experience in Life Sciences or a laboratory setting preferred.
• Ability to work in a diverse research environment with a customer-centric approach.
• Excellent attention to detail with a high degree of accuracy.
• Clear and concise verbal and written communication.
• General working knowledge of hazardous materials and the ability to identify and segregate controlled substances.
• Computer skills, including Microsoft Office.
• Ability to work occasional weekends and/or holidays and be flexible with work hours as needed.

Responsibilities

• Execute a high level of customer service in each of the Site Supply and Service functions, including Shipping/Receiving, Mailroom, and Glasswash.
• Assist with department coverage plans.
• Possess Hazmat Air Shipper (IATA/49) and Hazmat Ground Shipper (DOT) Certifications.
• Conveys positivity and exhibits professionalism when dealing with customers, colleagues, and management.
• Attend and contribute to regularly scheduled group meetings.
• Cooperate with contractors and staff and manage requests from administrative and scientific staff.

Skills

Attention to detail

Communication skills

Organizational skills

Customer-centric approach

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Job description

About the role:

The Site Supply Technician will provide laboratory and administrative support and services to the entire campus, working in any of the Site Supply and Service departments: Shipping/Receiving, Mailroom, and Glasswash. The Technician will effectively communicate and coordinate tasks within the team, leadership, and internal and external customers. They will perform data entry of department statistics and provide support to colleagues and leadership, including the provision of coverage. They will ensure compliance with HHMI’s related policies and procedures while also maintaining constructive and collaborative relationships with all vendors, JRC, and HHMI staff.

This is a hands‑on role that rewards consistency and strong attention to detail. An ideal candidate is someone who is comfortable performing repetitive tasks and closely following established SOPs and procedures.

What we provide:

• A diverse team looking forward to exploring how your unique background, talents, and interests could contribute to the Site Supply Department's successes.
• A collaborative working culture that drives our science forward.
• A rewarding environment offering numerous opportunities for employee growth.
• A competitive compensation package, with comprehensive health and welfare benefits.
• Amenities that enhance work-life balance such as on-site childcare, a free gym, on-campus housing, social and dining spaces, and convenient shuttle bus service.

What you’ll do:

Business Unit Functions

Execute a high level of customer service in each of the Site Supply and Service functions, including but not limited to:

Shipping/Receiving

• Physical receipt, organization, and distribution of inbound packages and freight
• Collection, packaging, and processing of outbound packages and freight
• Compliance with regulations and requirements for handling controlled substances
• Identification and segregation of inbound chemicals
• Package detail data capture (tracking number, recipient, PO number, etc.)

Mailroom

• Collection and distribution of United States Postal Service (USPS) and interoffice packages and mail (inbound/outbound)
• Working knowledge of USPS regulations for handling and delivery of mail
• Posting outbound mail, utilizing postage meter and online software

Glasswash

• Collection and delivery of glassware
• Manual wash and machine loading/unloading of glassware
• Sterilization of glasswareandlaboratorymaterials using Autoclaves
• Materials inspection for defect identification and retirement/replacement

Team Performance and Development

• Collaborative member of the Site Supply and Service team, performing all duties as assigned.
• Assists team members with department coverage plans.
• Ability to successfully complete Hazmat Air Shipper (IATA/49) and Hazmat Ground Shipper (DOT) Certifications
• Conveys positivity and exhibits professionalism when dealing with customers, colleagues, and management.

Administrative

• Attend and contribute to regularly scheduled group meetings.
• Effectively cooperates and communicates with contractors and staff and is able to manage requests (via phone, email, or verbal communication) from administrative and scientific staff.

What you bring

• High school diploma or GED required.
• 1-2 years related experience preferred.
• Familiarity with laboratory supplies and experience in the field of Life Sciences or a laboratory setting preferred.
• Ability to work in, collaborate with, and understand diverse research environment culture and to actively engage with the scientific community and have a customer‑centric approach.
• Effective organizational and time‑management skills, a strong sense of urgency, and the ability to perform consistently under pressure.
• Strong critical thinking and decision‑making skills.
• Excellent attention to detail with a high degree of accuracy.
• Clear and concise verbal and written communication.
• General working knowledge of hazardous materials and the ability to identify and segregate controlled substances.
• Computer skills, including Microsoft Office.
• Ability to work occasional weekends and/or holidays and be flexible with work hours as needed.

Physical Requirements:

Remaining in a normal seated or standing position for extended periods of time; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about workspace. The position requires mobility, including the ability to move materials weighing up to several pounds (such as a laptop computer or tablet).

Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis.

Please Note:

This job description sets forth the job’s principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word “may,” the Essential Duties and Responsibilities described above are “essential functions” of the job, as defined by the Americans with Disabilities Act.

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