Site Security Operations Leader & Incident Commander

Security Industry Specialists; Pasadena (CA); On-site; USD 95,000 - 116,000; Full time

Benefits offered by this job

Health, Dental, Vision, and 401k

Paid Time Off including Sick/Safe Time

Growth opportunities

Equal Opportunity Employer

Job summary

Security Industry Specialists is seeking an Operations Manager to run day-to-day physical security operations at a Pasadena client site. You will supervise Fusion Specialists, lead incident response, and ensure compliance with post orders.

The role reports to the Senior Manager of Operations and requires coordinating with client stakeholders. The ideal candidate has a Bachelor's degree (or equivalent), 5+ years in security management, and active state guard registration.

Qualifications

• Bachelor's degree in criminal justice, emergency management, business management, or related field, or equivalent work experience.
• 5+ years of experience in physical security management or supervision, law enforcement, or military.
• Proficiency with computers and mobile devices, including word processing, spreadsheets, and basic data analysis.
• Active state guard registration as required by state law, plus client certifications, maintained throughout employment.
• Valid driver's license.
• Based at the assigned client site, in office; ability to work all shifts, including weekends, with after-hours on-call.

Responsibilities

• Directs day-to-day physical security operations at the client site, ensuring posts are staffed and post orders followed.
• Manages staffing, scheduling, timekeeping, and payroll approval within budget and SLAs.
• Leads, coaches, and evaluates Fusion Specialists, including onboarding and performance reviews.
• Acts as Incident Leader for security incidents, emergencies, and disruptions, coordinating with stakeholders and responders.
• Analyzes operational data to track KPIs and incident trends; reports results and drives corrective action.
• Serves as primary operational point of contact for the client and leads meetings and special projects.
• Writes and updates SOPs, post orders, and site security procedures; reports gaps and improvements.
• Tracks training and client-required certifications for all team members.
• Performs other related duties as assigned.

Skills

Staff management

Operations leadership

Data analysis

Communication

Education

Bachelor's degree or equivalent

Tools

Lenel access control

Salesforce

ICS/NIMS training

Job description

Security Industry Specialists is seeking an Operations Manager to run day-to-day physical security operations at a Pasadena client site. You will supervise Fusion Specialists, lead incident response, and ensure compliance with post orders.

The role reports to the Senior Manager of Operations and requires coordinating with client stakeholders. The ideal candidate has a Bachelor's degree (or equivalent), 5+ years in security management, and active state guard registration.