Site Security Manager: Lead Operations & Client Safety

Securitas USA; Houston (TX); On-site; USD 100,000 - 102,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Paid time off

Retirement savings opportunities

Professional development support

Job summary

Securitas USA is seeking a Site Security Manager (SSL) in Houston, TX to lead daily security operations for client sites and align activities with organizational goals. You will manage staffing, scheduling, payroll support, and client relationships while ensuring compliance with contract requirements and regulatory standards.

The role requires a strong leadership presence, excellent communication, and the ability to drive performance improvements across security teams.

Qualifications

• Bachelor's degree in a related field (Criminal Justice, Business Administration, Management, etc.).
• 4–6 years of progressive leadership experience in security operations or related fields.
• Valid driver's license with a clean driving record.
• Experience leading teams and managing employee performance.
• Strong understanding of contract security operations and service delivery.
• Proficiency with Microsoft Office applications.
• Ability to analyze operational and financial data to support business decisions.
• Availability to respond to operational emergencies outside normal business hours.

Responsibilities

• Lead and oversee day-to-day security operations for assigned client site(s).
• Develop and execute weekly, monthly, and quarterly operational objectives aligned with organizational goals.
• Monitor operational performance metrics and provide updates to senior leadership.
• Partner with cross-functional teams to support business initiatives and client objectives.
• Recruit, hire, develop, and retain high-performing security professionals.
• Establish performance expectations and monitor employee productivity and accountability.
• Conduct performance reviews, coaching sessions, and corrective action processes when necessary.
• Identify training opportunities and ensure completion of all required employee development programs.
• Facilitate team meetings to communicate goals, recognize achievements, and share best practices.
• Build and maintain strong client relationships through regular communication and engagement.
• Resolve client concerns and service issues in a timely and professional manner.
• Conduct quality assurance inspections and evaluate Security Officer and Field Supervisor performance.
• Manage staffing, scheduling, payroll support, and administrative functions for assigned operations.
• Ensure compliance with contract requirements, post orders, company policies, and regulatory standards.
• Support budget management, operational reporting, and financial performance initiatives.
• Respond to critical incidents and operational emergencies as needed.

Skills

Leadership

Communication

Organization

Problem Solving

Multitasking

Decision Making

Education

Bachelor's degree (Criminal Justice / Business Admin / Management)

Tools

Salesforce

HRIS platforms

SmartSheet

Job description

Securitas USA is seeking a Site Security Manager (SSL) in Houston, TX to lead daily security operations for client sites and align activities with organizational goals. You will manage staffing, scheduling, payroll support, and client relationships while ensuring compliance with contract requirements and regulatory standards.

The role requires a strong leadership presence, excellent communication, and the ability to drive performance improvements across security teams.