Site Security Manager: Lead Major Ops & Client Relations

Securitas, Inc.; Houston (TX); On-site; USD 100,000 - 102,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive salary

Paid time off

Retirement savings plan

Professional development support

Job summary

Securitas Security Services USA, Inc. is seeking a Site Security Manager (SSL) in Houston, TX. This leadership role oversees a large-scale security program, drives contract compliance, and ensures service excellence for a key client.

You will manage daily operations, lead security personnel, and partner with client leadership to meet objectives. The ideal candidate has a strong operational mindset, excellent communication, and a track record of people leadership.

Qualifications

• Bachelor's degree in Criminal Justice, Business Administration, Management, or related field.
• 4-6 years of progressive leadership in security operations or operations management.
• Valid driver's license with a clean driving record.
• Experience leading teams and managing performance.
• Strong understanding of contract security operations and service delivery.
• Proficiency with Microsoft Office applications.
• Ability to analyze operational and financial data to support decisions.
• Availability to respond to emergencies outside normal business hours.

Responsibilities

• Lead day-to-day security operations for the client site(s).
• Develop and execute weekly, monthly, and quarterly objectives aligned with goals.
• Monitor performance metrics and report to senior leadership.
• Partner with cross-functional teams to support initiatives and client objectives.
• Recruit, hire, develop, and retain security professionals.
• Establish performance expectations and monitor productivity and accountability.
• Conduct performance reviews, coaching, and corrective actions when needed.
• Identify training opportunities and ensure completion of required programs.
• Facilitate team meetings to communicate goals and share best practices.
• Build and maintain strong client relationships and resolve concerns promptly.
• Manage staffing, scheduling, payroll support, and administrative functions.
• Ensure contract requirements, post orders, and regulatory standards are met.
• Support budgeting and financial performance initiatives.

Skills

Leadership

Communication

Operations management

Budgeting

Contract security

Education

Bachelor's degree in Criminal Justice, Business Administration, Management

Tools

Salesforce

HRIS

SmartSheet

Job description

Securitas Security Services USA, Inc. is seeking a Site Security Manager (SSL) in Houston, TX. This leadership role oversees a large-scale security program, drives contract compliance, and ensures service excellence for a key client.

You will manage daily operations, lead security personnel, and partner with client leadership to meet objectives. The ideal candidate has a strong operational mindset, excellent communication, and a track record of people leadership.