Site Security Manager

Securitas Security Services USA, Inc.; Houston (TX); On-site; USD 100,000 - 102,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Securitas USA, Houston, TX seeks a Site Security Manager (SSL) to lead a large-scale security program, ensuring contract compliance and customer satisfaction. You will oversee daily operations, supervise security personnel, and partner with client leadership to drive performance and safety.

The ideal candidate has a bachelor’s degree and 4–6 years of leadership in security operations, with strong communication and analytical skills.

Qualifications

• Bachelor's degree required in Criminal Justice, Business Administration, Management, or related field.
• 4–6 years of progressive leadership experience in security operations or related fields.
• Valid driver's license with a clean driving record.
• Experience leading teams and managing employee performance.
• Strong understanding of contract security operations and service delivery.
• Ability to analyze operational and financial data to support business decisions.

Responsibilities

• Lead and oversee day-to-day security operations for the client site(s).
• Develop and execute weekly, monthly, and quarterly operational objectives.
• Monitor operational performance metrics and provide updates to senior leadership.
• Partner with cross-functional teams to support business initiatives and client objectives.
• Recruit, hire, develop, and retain high-performing security professionals.
• Establish performance expectations and monitor employee productivity and accountability.
• Conduct performance reviews, coaching sessions, and corrective actions as needed.
• Identify training opportunities and ensure completion of required programs.
• Facilitate team meetings to communicate goals and share best practices.
• Build and maintain strong client relationships through regular communication.
• Resolve client concerns and service issues promptly.
• Conduct quality assurance inspections and evaluate performance.
• Manage staffing, scheduling, payroll support, and administrative functions.
• Ensure compliance with contract requirements, post orders, policies, and regulatory standards.
• Support budget management, operational reporting, and financial performance initiatives.

Skills

Leadership

Communication

Customer service

Problem solving

Education

Bachelor's degree in Criminal Justice, Business Administration, Management, or related field

Tools

Microsoft Office

Job description

About Securitas USA

Securitas Security Services USA, Inc. is a global leader in protective services, delivering innovative security solutions through industry-leading personnel, technology, and expertise. Our mission is to help make your world a safer place by protecting people, property, and assets while fostering long-term partnerships with our clients and communities.

About Securitas USA

Securitas Security Services USA, Inc. is a global leader in protective services, delivering innovative security solutions through industry-leading personnel, technology, and expertise. Our mission is to help make your world a safer place by protecting people, property, and assets while fostering long-term partnerships with our clients and communities.

Position

Site Security Manager (SSL)

Location

Houston, TX

Compensation

$100,000 - $102,000 annually. Compensation is based on experience, qualifications, and applicable market factors. Comprehensive benefits are available.

What You'll Do

As a Site Security Manager (SSL), you will provide leadership and operational oversight for a large-scale security program, ensuring contract compliance, service excellence, and customer satisfaction. This role is responsible for managing daily security operations, leading security personnel, supporting business objectives, and serving as the primary liaison between Securitas and client leadership. The ideal candidate is a strategic thinker with strong operational, client relationship, and people leadership skills.

• Lead and oversee day-to-day security operations for assigned client site(s).
• Develop and execute weekly, monthly, and quarterly operational objectives aligned with organizational goals.
• Monitor operational performance metrics and provide updates to senior leadership.
• Partner with cross-functional teams to support business initiatives and client objectives.
• Recruit, hire, develop, and retain high-performing security professionals.
• Establish performance expectations and monitor employee productivity and accountability.
• Conduct performance reviews, coaching sessions, and corrective action processes when necessary.
• Identify training opportunities and ensure completion of all required employee development programs.
• Facilitate team meetings to communicate goals, recognize achievements, and share best practices.
• Build and maintain strong client relationships through regular communication and engagement.
• Resolve client concerns and service issues in a timely and professional manner.
• Conduct quality assurance inspections and evaluate Security Officer and Field Supervisor performance.
• Manage staffing, scheduling, payroll support, and administrative functions for assigned operations.
• Ensure compliance with contract requirements, post orders, company policies, and regulatory standards.
• Support budget management, operational reporting, and financial performance initiatives.
• Respond to critical incidents and operational emergencies as needed.

Who You Are

An ideal candidate brings:

• Strong leadership presence with the ability to motivate and develop diverse teams.
• Excellent communication, relationship-building, and customer service skills.
• Strong organizational and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Sound judgment and decision-making skills under pressure.
• High level of professionalism, accountability, and integrity.

Required Qualifications

• Bachelor's degree in Criminal Justice, Business Administration, Management, or a related field.
• 4-6 years of progressive leadership experience in security operations, operations management, or related fields.
• Valid driver's license with a clean driving record.
• Experience leading teams and managing employee performance.
• Strong understanding of contract security operations and service delivery.
• Proficiency with Microsoft Office applications.
• Ability to analyze operational and financial data to support business decisions.
• Availability to respond to operational emergencies outside normal business hours.

Experience That Sets You Apart

• Experience managing large security programs or contract security operations.
• Prior leadership experience within the security industry.
• Scheduling and workforce management experience.
• Client-facing account management experience.
• Knowledge of compliance requirements, security best practices, and risk management principles.
• Experience using Salesforce, HRIS platforms, SmartSheet, or similar business systems.
• Proven track record of improving employee engagement, retention, and operational performance.
• Experience managing budgets and financial performance metrics.

Why You Would Want to Join the Team

• Lead a critical security program for a globally recognized industry leader.
• Work directly with clients and senior leadership to shape operational success.
• Access opportunities for advancement within a growing global organization.
• Develop your leadership skills through meaningful operational and strategic responsibilities.
• Join a collaborative culture focused on innovation, accountability, and service excellence.
• Make a direct impact on client satisfaction, employee development, and business performance.
• Receive a competitive salary, comprehensive benefits, paid time off, retirement savings opportunities, and professional development support.

Security Site Manager (SSL) / Securitas Security / Houston, TX / TXDPS #B03946

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].