Site Security Leader & Team Coach

Securitas Security Services USA, Inc.; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Securitas USA in Boston, MA is seeking a Security Supervisor to oversee Security Officers and Lead Officers at client sites, ensuring post orders are followed, rounds are completed, and required reports are filed. The role involves coordinating with client representatives to verify that all security requirements are met and that service quality remains high.

You will coach and discipline personnel, train staff on post procedures, assist with payroll and personnel records, and guarantee adequate

Qualifications

• High School Diploma or G.E.D. and 2 years of related experience, or equivalent combination.
• Minimum 2 years of experience in retail preferred.

Responsibilities

• Supervise Security Officers and Lead Officers at client sites to ensure post orders and rounds are followed.
• Coach and discipline personnel; conduct performance reviews and document actions.
• Train officers; review post orders with team.
• Assist in payroll submissions and personnel records.
• Ensure adequate coverage for all posts; coordinate with management.
• Prepare and submit reports as required.
• Inspect posts and brief subordinates on tasks.
• Meet with client representatives to ensure security requirements and quality service.
• Perform supervisory duties including hiring, training, and directing work as needed.
• May perform duties of a Security Officer as assigned.

Skills

Supervisory experience

Coaching and discipline

Training personnel

Customer service

Communication skills

Organizational skills

Safety/compliance focus

Education

High School Diploma or G.E.D.

Job description

Securitas USA in Boston, MA is seeking a Security Supervisor to oversee Security Officers and Lead Officers at client sites, ensuring post orders are followed, rounds are completed, and required reports are filed. The role involves coordinating with client representatives to verify that all security requirements are met and that service quality remains high.

You will coach and discipline personnel, train staff on post procedures, assist with payroll and personnel records, and guarantee adequate