Site Reliability & Production Readiness Engineer

MasterCard; O’Fallon (MO); On-site; USD 122,000 - 207,000; Full time

Job summary

Mastercard is seeking a Manager, Site Reliability Engineering to lead production readiness for our global services. You will oversee monitoring, incident response, change management, and automation to keep platforms resilient and scalable.

Collaborate with product, software, and security teams across continents to reduce toil, maximize uptime, and deliver reliable experiences for customers and partners.

Qualifications

• BS degree in Computer Science or related technical field.
• Coding or scripting exposure.
• Curiosity about automation and scalable architectures.
• Strong understanding of algorithms and data structures.
• Ability to work in a matrix, distributed team.

Responsibilities

• Ensure production readiness and application health.
• Lead monitoring, capacity planning, and incident response.
• Drive automation to reduce toil and enable zero-downtime deployments.
• Partner with product and engineering teams across locations.
• Conduct blameless post-mortems and risk mitigation.

Skills

Scripting exposure

Distributed systems

Problem solving

Collaboration

Incident monitoring

Education

BS in Computer Science or related technical field

Tools

Splunk

Dynatrace

Job description

Mastercard is seeking a Manager, Site Reliability Engineering to lead production readiness for our global services. You will oversee monitoring, incident response, change management, and automation to keep platforms resilient and scalable.

Collaborate with product, software, and security teams across continents to reduce toil, maximize uptime, and deliver reliable experiences for customers and partners.