Senior Site Reliability Engineer — Scale & Automate

MasterCard; O’Fallon (MO); On-site; USD 96,000 - 163,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

On-site fitness facilities

Job summary

Mastercard is seeking a DevOps engineer to engage in the full lifecycle of services—from design to deployment and operation—across a global team. You will drive automation, improve system health, and support CI/CD pipelines using industry tools.

You will collaborate with development, operations, and product teams to optimize throughput, reliability and velocity while upholding security and resiliency standards across multiple geographies.

Qualifications

• BS degree in Computer Science or related technical field involving coding, or equivalent practical experience.
• Experience with algorithms, data structures, scripting, pipeline management, and software design.
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
• Ability to help debug and optimize code and automate routine tasks.
• Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby.
• Interest in designing, analyzing and troubleshooting large-scale distributed systems.
• Experience working across development, operations, and product teams to prioritize needs and to build relationships.
• For work on our dev ops team, engineer with experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef.
• Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort.

Responsibilities

• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
• Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
• Practice sustainable incident response and blameless postmortems.
• Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
• Work with a global team spread across tech hubs in multiple geographies and time zones
• Share knowledge and mentor junior resources

Skills

DevOps practices

CI/CD pipelines

Scripting (Python/Bash)

Jenkins

Git/Bitbucket

Maven

Artifactory

Chef

Monitoring & incident response

Distributed systems

Education

BS in Computer Science or related field

Tools

Chef

Jenkins

Git/Bitbucket

Maven

Artifactory

Job description

Mastercard is seeking a DevOps engineer to engage in the full lifecycle of services—from design to deployment and operation—across a global team. You will drive automation, improve system health, and support CI/CD pipelines using industry tools.

You will collaborate with development, operations, and product teams to optimize throughput, reliability and velocity while upholding security and resiliency standards across multiple geographies.