Site Reliability Engineer II — Observability & Reliability

BCforward; Charlotte (NC); On-site; USD 79,000 - 83,000; Full time

Job summary

BCforward is seeking a Site Reliability Engineer II to join our Charlotte, NC team on a 12-month contract. The role focuses on SRE strategy, observability, automation, and reliability by design to reduce incidents and improve recovery across banking and payments domains.

You will design and lead SRE governance, implement SLO/SLI and error budgets, automate monitoring, and drive incident reduction and operational resilience in a regulated environment.

Qualifications

• Leadership in SRE strategy and observability.
• Proven reductions in incidents and improvements in recovery outcomes.
• Experience across service level management, automation, incident response, and capacity/reliability.

Responsibilities

• Design and lead SRE practices, standards, and governance across banking and payments domains.
• Establish and automate observability, including metrics, logging, tracing, and alerting.
• Implement SLO/SLI and error budget frameworks to drive engineering priorities and accountability.
• Reduce incidents, MTTR, and operational toil through automation and resilient engineering patterns.

Skills

SRE strategy

Observability

Automation

Incident response

Reliability by design

Job description

BCforward is seeking a Site Reliability Engineer II to join our Charlotte, NC team on a 12-month contract. The role focuses on SRE strategy, observability, automation, and reliability by design to reduce incidents and improve recovery across banking and payments domains.

You will design and lead SRE governance, implement SLO/SLI and error budgets, automate monitoring, and drive incident reduction and operational resilience in a regulated environment.