Site Operations Manager — Lead Teams, Improve Productivity

Amazon; Plainfield (CT); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC is seeking an Operations Manager in Plainfield, CT. You will lead a mixed team of salaried and hourly staff, drive safety, quality, and delivery performance, and guide productivity improvements through data-driven decisions.

You will coordinate with Safety, Engineering, and HR teams to meet business goals, while handling a variety of shifts, including weekends and nights. This role emphasizes leadership, operational excellence, and customer-focused service.

Qualifications

• 3+ years of employee and performance management experience.

Responsibilities

• Mentor and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Develop productivity plans via forecast reviews and load balance with leaders.
• Manage safety, quality, productivity, and on-time delivery commitments.
• Collaborate with Safety, Engineering, Loss Prevention, HR to meet objectives.

Skills

Employee management

Performance management

Education

Bachelor's degree or equivalent (or 2+ years Amazon experience)

Job description

Amazon.com Services LLC is seeking an Operations Manager in Plainfield, CT. You will lead a mixed team of salaried and hourly staff, drive safety, quality, and delivery performance, and guide productivity improvements through data-driven decisions.

You will coordinate with Safety, Engineering, and HR teams to meet business goals, while handling a variety of shifts, including weekends and nights. This role emphasizes leadership, operational excellence, and customer-focused service.