Operations Manager: Lead Safety, Productivity & Delivery

Amazon Inc.; Plainfield (CT); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC is seeking an Operations Manager in the United States (Connecticut, Plainfield). You will lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance while driving productivity through data-driven decisions.

You will coordinate with Safety, Engineering, Loss Prevention and HR to meet business objectives, manage multi-shift operations, and support customer delivery promises across the three-mile workflow.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Lift up to 49 pounds and stand/walk for up to 12 hours during shifts.

Skills

People management

Team leadership

Data-driven decision-making

Lean techniques

Process improvement

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon.com Services LLC is seeking an Operations Manager in the United States (Connecticut, Plainfield). You will lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance while driving productivity through data-driven decisions.

You will coordinate with Safety, Engineering, Loss Prevention and HR to meet business objectives, manage multi-shift operations, and support customer delivery promises across the three-mile workflow.