Site Operations Leader – Warehouse Automation

Knapp Inc; Greencastle (Franklin County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Industry competitive compensation

Great benefits

401k with employer match

Paid Vacation & Holidays

Profit Sharing

Tuition Reimbursement

Pet Insurance

Job summary

KNAPP Inc. in Greencastle, PA, is hiring a Manager Site Operations to lead the on-site team and oversee automated storage and retrieval systems. You will manage budgets and foster strong relationships with customers, ensuring high service levels.

The role emphasizes safety culture, maintenance program leadership, and SLA delivery while coordinating with the Director RBS Operations. A proactive, customer-focused leader is essential.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Experience leading on-site teams and managing budgets.
• Strong communication and customer-facing skills.

Responsibilities

• Lead and develop the on-site maintenance team for automated storage and retrieval systems.
• Manage site budgets and commercial activities; ensure SLA delivery.
• Build and maintain customer relationships and ensure professional service delivery.
• Oversee safety, risk assessments and regulatory compliance on site.
• Provide monthly reports on commercial and technical activities.

Skills

Leadership experience

Budget management

Customer service

MHE maintenance knowledge

Communication skills

Education

Bachelor's in Engineering or Operations Management

Tools

Maintenance software

ERP systems

Job description

KNAPP Inc. in Greencastle, PA, is hiring a Manager Site Operations to lead the on-site team and oversee automated storage and retrieval systems. You will manage budgets and foster strong relationships with customers, ensuring high service levels.

The role emphasizes safety culture, maintenance program leadership, and SLA delivery while coordinating with the Director RBS Operations. A proactive, customer-focused leader is essential.