Site Operations Leader, Warehouse Automation

RXinsider LTD.; Republic (MO); On-site; USD 120,000 - 190,000; Full time

Job summary

Knapp Inc. is seeking an experienced on-site leader to serve as the customer-facing voice for our client sites, overseeing maintenance programs and ensuring high performance of automated storage and retrieval systems.

You will coordinate with the Director RBS Operations, attend production meetings, manage budgets, and build strong customer relationships while enforcing safety and SOPs.

Responsibilities

• Be the customer-facing voice for Knapp Inc., communicating between customers, your team, and the Director RBS Operations.
• Attend production meetings and manage communications so customers feel engaged and see the value we bring to their organization.
• Develop and manage a budget with the Director RBS Operations and then manage that budget with our Customer as deemed necessary.
• Oversee on-site teams to develop, implement, and day-to-day supervise maintenance programs for automated storage and retrieval systems at customer sites.
• Build and maintain customer relationships on site, understanding and leading preventive and predictive maintenance programs, following SOPs and safety policies.
• Provide strategic leadership to the Resident Site Engineering Manager and supervise first-level management, including interviewing, hiring, and training.

Job description

Knapp Inc. is seeking an experienced on-site leader to serve as the customer-facing voice for our client sites, overseeing maintenance programs and ensuring high performance of automated storage and retrieval systems.

You will coordinate with the Director RBS Operations, attend production meetings, manage budgets, and build strong customer relationships while enforcing safety and SOPs.